The Spirit of the Position :
As a Parking Enforcement Agent, you will enforce parking policies within the garage. You must interact with customers and maintain the garage (sweeping, taking out trash, etc.).
Principal Job Duties :
- Monitoring metered and permit areas and issuing citations to vehicles violating parking ordinances.
- Accurately inputting vehicle license plates, vehicle information, and violation information using a handheld ticket issuance system.
- Maintaining and caring for all company-issued equipment (vehicles, phones, tablets, etc.) and reporting any damage or technical issues to the Supervisor / Manager on shift.
- Occasionally interfacing with police and other personnel
- Providing excellent customer service to all parkers, taking every opportunity to assist with questions, potential disputes, and directions.
- Performing other related duties as assigned by Supervisors / Management.
Experience :
Experience in face-to-face customer relations.Experience operating handheld devices and computers.This job may be right for you if :
You can communicate professionally and effectively.You can handle challenging and, at times, emotionally charged situations.You are proactive and can work independently for prolonged periods.You can make independent, educated decisions and not be easily dissuaded.You can speak, read, write, and comprehend English.You demonstrate a sense of urgency and timeliness.You demonstrate the ability to seek improvement and take constructive feedback.You have excellent team-building and interpersonal skills.Physical Demands :
Willingness to work in the elements – heat, wind, snow, rain, etc.Ability to lift, push, and pull at least 50 pounds.Ability to stand and walk for extended periods.Ability to frequently bend, stoop, squat, and lift throughout a shift.