Assistant Branch Manager

Full-time

Description

Newburyport Bank is a community bank supported by the strength of our shared services organization River Run and banking affiliates Pentucket Bank and Rollstone Bank and Trust. Together we shape the evolution of community banking through innovation and strong partnerships while preserving the personalized service our customers value. Here you will discover opportunities that will guide you along your professional journey and allows you to make a meaningful impact in your local community as you join a team that champions integrity collaboration and continuous progress. Journey Well!

Oversees the daily management of the branch to ensure customer service and operational excellence. Fosters team development provides coaching to enhance performance while modeling the sales and service standards in the branch and providing exceptional customer experience. Performs a variety of complex duties with the highest degree of accuracy integrity and professionalism with sound judgement and a focus on the customer experience.

Leadership and Staff Management

• Oversees the overall direction and coordination of designated staff executing supervisory duties in alignment with organizational policies and relevant legal regulations.
• Leads and coaches team members in providing exceptional customer service.
• Encourages a culture of shared success by achieving both individual and branch sales goals.
• Partners with Branch / Market Manager to develop and implement sales strategies mentors the team to achieve sales objectives and oversees branch operations.
• Assigns tasks and provides support and training to team members as needed including ongoing cross-training initiatives.
• Evaluates the effectiveness of branch processes and proposes changes for improvement.
• Ensures staff complies with performance expectations.
• Ensures timely completion of new hire training.
• Conducts regular one-on-one meetings with staff.
• Administers disciplinary actions and provides structured performance reviews.
• Provides ongoing coaching to improve team efficiency and effectiveness.

Operational Management

Customer Engagement and Sales Growth

Community Engagement

Compliance

Other Duties

Requirements

Pentucket Bankis an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color ancestry national origin gender sexual orientation marital status religion age disability gender identity results of genetic testing or service in the military.

If you are an individual with a disability and require a reasonable accommodation to complete the application process you may contact Human Resources at or call .

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Salary Description

$49270.00-$86220.00

Required Experience :

Manager

Key Skills

Administrative Skills,Time Management,Listening Skill,Leadership skills,Organizational Skill,Accounting & Finance,Business Process Skills,Communication,Relationship Management,Strategic Thinking Skills,Team Player Spirit,Budgeting Skills,Marketing Skills,Management Skill,Problem Solving Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 49270 - 86220