Talent.com
Community Relations Director
Community Relations DirectorThe Pearl at Jamestown • Baton Rouge, LA, US
serp_jobs.error_messages.no_longer_accepting
Community Relations Director

Community Relations Director

The Pearl at Jamestown • Baton Rouge, LA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Community Engagement Director

The Pearl at Jamestown is seeking a Community Engagement Director to join their team! The Community Engagement Director reports to the Executive Director.

Purpose

Sales & Marketing | Community Relations

The Community Engagement Director is responsible for hands on sales execution at the community level through generating new sales leads, converting leads to move-ins, implementing Phoenix sales systems, developing eternal business relationships to generate referrals.

Principal Duties and Responsibilities

Sales & Marketing | Community Relations

Accounting

  • Codes and submits community sales department invoices for processing and payment. Understands and manages the department budget to include labor and the other expenses and its impact on the community's bottom line.

Analysis / Reporting

  • Provides detailed and accurate weekly and monthly sales and marketing productivity reports, critical success factors (comparing industry trends), including analysis, to the community Executive Director and / or Phoenix senior operations team.
  • Manages sales and marketing data, audits, training, analysis, and implementation.
  • Maintains a thorough working proficiency of Customer Relationship Management (CRM) lead tracking database and keeps all contact records current.
  • Ensures inquiry forms are always available at the front desk.
  • Ensures qualified leads are entered into the CRM database.
  • Completes Marketing Action Plan when required on a timely basis each month.
  • Conducts bi-annual competitive market research and provide the regional sales team with all data (i.e., including rates, apartment sizes, services, and amenities) necessary to complete an accurate ranking and analysis of designated competitors in the communities' market.
  • Understands competitive opportunities & threats and presents strategic alternatives to combat these to the Executive Director and Regional Sales Team.

    • Communication

  • Presents the company in a positive and professional manner.
  • Presents self in a positive and professional manner.
  • Meets monthly with sales team to review sales and marketing activity, quality assurance, and other key marketing issues.
  • Assists in completion, production, and roll-out of Standard Operation Procedures.

    • Sales

  • Strives to educate the community at large about Phoenix's unique approach to senior living services.
  • Recognizes opportunities to market Phoenix Senior Living communities and acts upon them as appropriate.
  • Works in partnership with corporate Marketing Support to insure new lead generating activity has appropriate marketing support to maximize effectiveness.
  • Provides customer service by responding to corporate phone, mail, or email inquiries and appropriately communicating to the community(s) / Regional Operations Team.
  • Positively influences and impacts sales activities for the community.
  • Assures that occupancy and sales productivity goals are consistently met.
  • Meets or exceeds standards in sales productivity.
  • Conducts tours with prospective residents and their families.
  • Personally closes new sales in the community.
  • Implements, monitors, and promotes resident referral programs to generate new referrals.
  • Conducts professional outreach for lead generation purposes.
  • Maximizes occupancy and revenue opportunities for the community.

    • Requirements

    Education / Experience / Licensure-Certification

    Sales & Marketing | Community Relations

  • College degree preferred, 3-5 years experience in sales and marketing, preferably in senior housing.
  • Previous experience working with the elderly and / or disabled in a paid or volunteer position is highly desirable.

    • License Certification

    Not applicable.

    Skills and Abilities

    Sales & Marketing | Community Relations

  • Computer proficiency with working knowledge of Windows, Power Point, Excel software.
  • Ability to be flexible and work in an environment that promotes teamwork and collaboration.
  • Excellent communication skills, both verbal and written and the ability to relate in a positive and professional way to a diverse resident and employee population.
  • Ability to maintain a high level of confidentiality regarding residents, employees, staff and the community.
  • Demonstrated ability to set priorities, complete assignments in a timely manner while managing multiple duties and responsibilities.
  • Demonstrated ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving.

    • Physical Requirements

    In an 8 hour workday, associate may stand / walk :

    Hours at one time : 2-4

    Total hours / day : 4 6

    In an 8 hour workday, associate may sit :

    Hours at one time : 0 - 2

    Total hours / day : 2 4

    In an 8 hour workday, associate may drive :

    60-120 minutes, 3 4 times a week

    Associate will support / assist : (Maximum lbs)

    Frequency : 50 lbs

    Occasionally : 150 lbs

    Associate will lift / carry (Maximum lbs)

    Frequency : 40 lbs

    Occasionally : 70 lbs

    Associate will use hands for repetitive :

    Simple grasping, pushing, and pulling, fine manipulation

    Associate should be able to :

    Bend : Occasionally

    Squat : Occasionally

    Kneel : Occasionally

    Climb : Occasionally

    Reach : Occasionally, 3 feet

    serp_jobs.job_alerts.create_a_job

    Community Director • Baton Rouge, LA, US

    Job_description.internal_linking.related_jobs
    Director of Housing Business Operations

    Director of Housing Business Operations

    Louisiana State University (LSU) • Baton Rouge, LA, US
    serp_jobs.job_card.full_time
    Director Of Housing Business Operations.Louisiana State University Department of Residential Life.The Director of Housing Business Operations serves as the chief business officer for Residential L...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    National Sales Leader, Government Advisory Services (State, Local, Education)

    National Sales Leader, Government Advisory Services (State, Local, Education)

    EisnerAmper • Baton Rouge, LA, United States
    serp_jobs.job_card.full_time
    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact.Whether you're starting out in your career or taking your next step as a seasone...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Communications Associate

    Communications Associate

    Platinum Coastal Group Inc • Baton Rouge, Louisiana, USA
    serp_jobs.job_card.full_time
    This is an on-site entry level position that requires the ability to learn sales communication practices and entails a passion for engaging with diverse target audiences. As a Communications Assista...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Associate Director, Marketing

    Associate Director, Marketing

    Louisiana Staffing • Baton Rouge, LA, US
    serp_jobs.job_card.full_time
    Field Engagement Capabilities Associate Director.The Field Access Management CRM Strategy and Operations Lead is responsible for defining and executing the strategic roadmap for the Field Access Ma...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Remote Property, Real Estate, and Community Association Managers - AI Trainer ($60-$80 per hour)

    Remote Property, Real Estate, and Community Association Managers - AI Trainer ($60-$80 per hour)

    Mercor • Baton Rouge, Louisiana, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    About the Role • • Mercor is seeking experienced • •Property, Real Estate, and Community Association Managers • • to support a leading AI lab in advancing research and infrastructure for next-generation...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Vice President of Learning Innovation

    Vice President of Learning Innovation

    Confidential • Baton Rouge, LA, US
    serp_jobs.job_card.full_time
    Vice President of Learning Innovation.Esteemed organization providing safety training & technology solutions.The Company is seeking a VP of Learning Innovation to lead the development and manag...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Deputy Director (Natural Resource Trust Authority)

    Deputy Director (Natural Resource Trust Authority)

    State of Louisiana • Baton Rouge, Louisiana, USA
    serp_jobs.job_card.full_time
    The Natural Resources Trust Authority (NRTA) was created by Act 727 of 2024 as a financial arm within the State Mineral and Energy Board (SMEB). The NRTAs mission is to develop and manage financial ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Associate Director, Identity Access Management (IAM)

    Associate Director, Identity Access Management (IAM)

    KPMG • Baton Rouge, LA, United States
    serp_jobs.job_card.full_time
    Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering re...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Director, Customer Success

    Director, Customer Success

    USA Jobs • Baton Rouge, LA, US
    serp_jobs.job_card.full_time
    Director, Ai Innovation Studios.The Director, AI Innovation Studios leads a small, high-impact team of consultants, analysts, and facilitators that drives discovery and early incubation of AI oppor...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Director of Head & Neck Oncology – Baton Rouge, LA

    Director of Head & Neck Oncology – Baton Rouge, LA

    AMN Healthcare • Baton Rouge, US
    serp_jobs.job_card.full_time
    Job Description & Requirements.Director of Head & Neck Oncology – Baton Rouge, LA.StartDate : ASAP Pay Rate : $600000.Medical Director of Head & Neck Oncology.This rare leadership o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Highways & Roads Market Sector Director

    Highways & Roads Market Sector Director

    HDR • Baton Rouge, LA, United States
    serp_jobs.job_card.full_time
    Highways & Roads Market Sector Director.Transportation Strategic Talent Acquisition Lead at HDR.At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director, Client Development, Capital One Ad Solutions - Telecom Partnerships (Remote)

    Director, Client Development, Capital One Ad Solutions - Telecom Partnerships (Remote)

    Louisiana Staffing • Baton Rouge, LA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Director, Client Development, Capital One Ad Solutions - Telecom Partnerships (Remote).Capital One Shopping is looking for a Director Strategic Client Manager to join the Partnerships Team.You'll b...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_hour • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Director of Organizational Effectiveness

    Director of Organizational Effectiveness

    Louisiana Staffing • Baton Rouge, LA, US
    serp_jobs.job_card.full_time
    Director of Organizational Effectiveness.The Director of Organizational Effectiveness serves as a strategic partner and operational integrator to the Account Director, ensuring clarity, alignment, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_less • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Executive Director, Fundraising & Community Health

    Executive Director, Fundraising & Community Health

    Confidential • Baton Rouge, LA, US
    serp_jobs.job_card.full_time
    Executive Director, Fundraising & Community Health.Thriving national cardiovascular health organization.Health, Wellness & Fitness. The Company is seeking an Executive Director to lead fundr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Director of Franchise Development

    Director of Franchise Development

    CC's Coffee House • Baton Rouge, Louisiana, USA
    serp_jobs.job_card.full_time
    CCs Coffee House is seeking a dynamic and experienced Director of Franchise Development to join our growing team.Louisiana family-owned brand and concept we are now the premier and yet still emergi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Executive Director, Fundraising & Community Health (Baton Rouge)

    Executive Director, Fundraising & Community Health (Baton Rouge)

    Confidential • Baton Rouge, LA, US
    serp_jobs.job_card.part_time
    Executive Director, Fundraising & Community Health.Thriving national cardiovascular health organization.The Company is seeking an Executive Director to lead fundraising and community health initiat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Director of Resource Analytics (State Resources)

    Director of Resource Analytics (State Resources)

    State of Louisiana • Baton Rouge, Louisiana, USA
    serp_jobs.job_card.full_time
    C&Es Office of State Resources (OSTR) primary goal and purpose is to maximize the economic value of Louisianas natural resources through responsible leasing transparent royalty management and s...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Oracle Global Community Manager

    Oracle Global Community Manager

    KPMG • Baton Rouge, LA, United States
    serp_jobs.job_card.full_time
    Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering re...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted