Lead Host

Position Title : Lead Host / Hostess

Department : Front of House – Café Sebastian

Reports To : Manager

About the Role

Café Sebastian is part of the Kilgore Hospitality Group, operating within the Transamerica Pyramid footprint in San Francisco’s Financial District. Our group is leading the food and beverage revitalization of this iconic area in partnership with SHVO Properties, delivering elevated daytime dining experiences for the city’s professionals, visitors, and residents.

Working at Café Sebastian means being part of a forward-thinking hospitality team redefining what it means to serve in one of the most architecturally significant neighborhoods in San Francisco. This is a great opportunity for someone who values organization, guest connection, and the energy of a polished bistro café environment.

Position Summary

The Lead Host / Hostess sets the tone for a warm, welcoming, and well-organized guest experience. As a daytime bistro, Café Sebastian thrives on energy, efficiency, and friendly professionalism—from morning espresso service to lunch on the patio.

This role requires a confident and organized individual who can manage seating, guest flow, and team communication in a fast-paced setting. The ideal candidate is personable, proactive, and capable of creating a polished but relaxed front-of-house atmosphere.

Core Responsibilities

Greet all guests with warmth and professionalism upon arrival

Manage and update daily reservations through OpenTable (or similar), including walk-ins and waitlists

Oversee the host stand and coordinate seating flow, pacing, and section rotation

Communicate with the floor team to manage table readiness and wait times

Maintain a clean and organized entrance and guest-facing space

Answer guest calls, respond to inquiries, and support to-go order coordination when needed

Track and communicate guest notes such as allergies, repeat visitors, or special occasions

Support service during peak periods as needed (e.g., bussing, resetting, light running)

Uphold a positive, team-first attitude and lead by example in guest interactions

Assist in onboarding and supporting junior host team members

Requirements

1–2 years of experience in a host or guest service role preferred

Proficiency with OpenTable or similar reservation software

Strong communication skills, organized mindset, and calm demeanor under pressure

Positive, proactive attitude and natural hospitality instincts

Morning and daytime availability required, including weekends

A desire to grow with a forward-thinking hospitality group in a high-visibility urban location