Loan Servicing Specialist

GENERAL SUMMARY : This position performs the primary support role for Loan Operations and Loan Administration. Applicants should possess strong organizational and prioritizing skills to perform a diverse set of tasks accurately in a fast-paced environment. Performs any function within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and coworkers.

DUTIES AND RESPONSIBILITIES :

• Consumer, Commercial, Mortgage and Participation Loan Booking, Funding and Maintenance
• Ensures that all activities are conducted in a manner consistent with established bank operations policies and procedures.
• Payment Processing
• Cashier's Check Processing
• Escrow Disbursement
• RIP / UIR resolution
• Documentation Scanning and Electronic File Management
• Payoff Processing - monetary and documentary
• Insurance and Exception Maintenance and Tracking
• Maintain / Track / Audit of loan files
• HMDA, Credit Bureau (e-Oscar), and FHLB Reporting
• Daily / weekly / monthly report tracking and completion of actions
• Early Disclosure and Adverse Action completion and tracking
• Review account data entry and maintenance to ensure data integrity. Responsible for support of all functions and applications in department
• Research and resolve more complex product servicing issues that arise in the course of business in support of team members. Create and distribute applicable reports as requested by officers and other members of management
• Comply with all regulatory, legal and policy guidelines.

Requirements

DESIRED QUALIFICATIONS :

Competency :

Supervisory Responsibilities :

This position has no supervisory responsibilities.

Work Environment :

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands :

This position requires sitting at a computer station for extended periods of time.

Position Type / Expected Hours of Work :

This is a full-time hourly position. Days and hours of work are Monday - Friday 9 am - 5 pm, there is flexibility but should be agreed upon with the employee's supervisor.

Travel :

Occasional travel to other ODNB branches can be expected for this position.

Education and Experience :

Work Authorization / Security Clearance :

Must be eligible to work in the United States.

AAP / EEO Statement :

Old Dominion National Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ODNB complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ODNB expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ODNB's employees to perform their job duties may result in discipline up to and including discharge.

Other duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.