Outreach & Community Partnership Specialist

Job Description

Job Description

About Us :

JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers and to partner with employers to hire, develop and retain productive workforces.

JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.

About the Opportunity :

Under the direction of the Lead Career Coach, the Outreach and Community Partnership Specialist (OCPS) is responsible for cultivating and maintaining relationships with community partners and engaging with members of our target communities with a dual goal of recruiting for JVS programs and creating strategic partnerships with organizations that provide social services needed by our participants. This position focuses primarily on outreach and partnership development, including representing JVS at job and skills training fairs, other tabling opportunities, and community events. The role also includes barrier removal support, helping individuals navigate challenges such as food insecurity, housing instability, childcare access, and utility costs. In addition to partnerships, the OCPS will build knowledge and resources to connect coaches and clients to the services they need to remove barriers to successful program participation and completion. The Outreach and Community Partnership Specialist manages a portfolio of partnerships and works to increase the organizations’ involvement with JVS in the form of referrals to JVS programs. They also work directly with JVS coaches and clients to connect them with the barrier removal services that they seek.

Essential Functions, Skills and Knowledge

Builds Relationships, Collaboration and Teamwork :

• Build and maintain strong relationships with community-based organizations (CBOs), local government organizations, and other partners to support outreach and recruitment efforts.
• Serve as the primary point of contact for outreach partners through regular communication (e.g., meetings, calls, emails) and active participation in community events.
• Represent JVS at job fairs, skills training fairs, and other public events by staffing tables, distributing program materials and swag, assisting potential clients with the Universal Intake Form, and answering questions about JVS services, including regular evening and weekend events.
• Deliver presentations at CBOs, schools, and community gatherings to promote JVS programs and build awareness of available services.
• Collaborate with coaches and program teams to identify outreach needs and develop strategies for engaging new partners and communities.
• Stay up to date on JVS programs, and seek out feedback from program teams to aid in developing new partnerships and improving referral systems
• Maintain reciprocal referral relationships with community partners who provide needed services and serve populations aligned with JVS’s recruitment needs.
• Connect coaches and clients to resources and partner organizations, occasionally working 1 : 1 with clients to help with barrier removal.
• Promote the mission and values of JVS in all external interactions and represent the agency with professionalism and enthusiasm.
• Work effectively with other programs and administrative staff to coordinate outreach efforts and share insights.

Accountability and Results Focused :

Administrative / Communication :

Education and Experience Required

Competencies

Position Type and Expected Hours of Work

Regular local travel (1-3 days / week) is expected. Flexible evening and weekend availability required. Remote work eligible on days with no in-person events.

Work Environment

This job operates in an office and professional environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. This job will regularly be required to travel to partner organizations and community events in the Greater Boston Area

Physical Demands

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

JVS is an Equal Employment Opportunity Employer. Qualified minorities, women, veterans, sexual orientation, and people with disabilities are encouraged to apply.

Reasonable accommodations may be made to enable individuals with disabilities to perform

Please submit a cover letter with your application.

Please be sure to include a cover letter with your submission.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.