Technical Product Support Specialist

Job Description

Job Description

Got a knack for troubleshooting and a passion for clean energy? Let’s build what’s next-together.

At Algas-SDI, a leader in off-grid and back-up clean energy systems, we’re expanding and looking for a Technical Service Representative to join our growing service team. If you’re a hands-on problem solver with a passion for technology, customer service, and continuous improvement — we want to hear from you.

• ????What You’ll Do
• Troubleshoot real-world issues and provide solutions to customers onsite, over the phone, and at their facilities.
• Collaborate with internal teams to deliver top-tier service and identify opportunities for upgrades or improved service options.
• Test new support ideas, share what works, and help drive service innovation.
• ???? What makes you a great fit
• 2+ years of experience in field service, maintenance, or technical support (mechanical, electrical, HVAC, or similar).
• Strong troubleshooting skills and technical curiosity.
• Organized, dependable, and willing to roll up your sleeves to get the job done.
• Excellent communication and customer service skills.
• ???? Why You’ll Love Working Here
• Competitive pay and comprehensive benefits package.
• 90+ years of industry stability and continuous growth.
• Opportunities for professional development and advancement.
• Supportive, collaborative, and team-oriented environment.

Be a part of a company that values innovation, quality, and customer success.