Remote
Position : Telehealth Support Specialist
Company Overview :
Evolution Sports Group is a leading provider of remote sports training and coaching services. We specialize in using telehealth technology to connect athletes with top coaches and trainers from around the world. Our goal is to make high-quality sports training accessible to anyone, anywhere.
Job Overview :
We are seeking a highly motivated and tech-savvy Telehealth Support Specialist to join our growing team. In this role, you will be responsible for providing technical support to our clients and coaches using our telehealth platform. You will also play a key role in ensuring a smooth and seamless experience for all users.
Key Responsibilities :
- Provide technical support to clients and coaches using our telehealth platform
- Troubleshoot technical issues and provide solutions in a timely manner
- Train new clients and coaches on how to use the telehealth platform
- Monitor and maintain the telehealth platform to ensure optimal performance
- Collaborate with the development team to identify and address any bugs or issues
- Communicate with clients and coaches to gather feedback and improve the user experience
- Assist with onboarding new clients and coaches onto the telehealth platform
- Stay up-to-date with the latest telehealth technology and industry trends
Qualifications :
Bachelor's degree in computer science, information technology, or a related fieldMinimum of 2 years of experience in a technical support roleExperience with telehealth platforms and technology is preferredExcellent problem-solving and troubleshooting skillsStrong communication and interpersonal skillsAbility to work independently and in a team environmentDetail-oriented and able to multitask in a fast-paced environmentPassion for sports and a strong understanding of the industry is a plusWhy Work for Evolution Sports Group?
Competitive salary and benefits packageOpportunity to work remotely from anywhere in the worldCollaborative and dynamic work environmentOpportunity for growth and career advancementBe a part of a company that is revolutionizing the sports training industryIf you are passionate about sports and technology and thrive in a fast-paced and dynamic environment, we want to hear from you! Apply now to join our team as a Telehealth Support Specialist and help us shape the future of sports training.