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Community Manager
Community ManagerPratum Co • Aurora, IL, United States
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Community Manager

Community Manager

Pratum Co • Aurora, IL, United States
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Overview

Community Manager

This is a skilled administrative position for the management of residential commercial real estate. The Low-Income Tax Credit (LIHTC) Community Manager is responsible for the overall management and operation of LIHTC properties, ensuring compliance with federal, state, and local regulations. The ideal candidate will have a strong understanding of LIHTC regulations, excellent communication skills, and a commitment to providing exceptional service to residents. Work involves managing the operations of an assigned tax credit community and performing related duties to ensure compliance with applicable HUD regulations and LIHTC compliance. Work is performed to achieve financial and operational goals of the owners and company, ensuring a sufficient flow of revenue by maintaining a high occupancy, adherence to property standards (including unit turns and routine maintenance, grounds at a functional and high aesthetic level), owner and resident satisfaction, and controlling expenses.

Essential Duties and Responsibilities

Property Operations : oversee day-to-day operations of the property, including leasing, rent collection, maintenance, and resident relations. Develop and implement property management policies and procedures to enhance operational efficiencies.

Compliance Management : ensure the property is compliant with LIHTC regulations, including tenant eligibility, income certifications, and reporting requirements. Maintain accurate records of tenant files, income certifications, and other documentation as required by the regulatory agency.

Financial Management : prepare and manage property budgets, including operating expenses and capital improvements; monitor financial performance, prepare financial reports, and ensure timely rent collection.

Resident Relations : foster a positive living environment by addressing resident concerns, resolving conflicts, and promoting community engagement. Organize resident events and activities to enhance community involvement.

Maintenance Oversight : coordinate maintenance and repair activities, ensuring properties are well-maintained and meet safety standards. Conduct regular property inspections to identify and address maintenance issues promptly.

Team Leadership : supervise and train property staff, ensuring they understand LIHTC regulations and company policies, and promote a culture of teamwork and accountability among staff members.

Community Engagement : build relationships with local organizations, government agencies, and community stakeholders to promote the property and its services, and stay informed about local housing trends and resources to better serve residents.

Requirements

Minimum of 3 years of property management experience, with a focus on LIHTC properties.

Knowledge of LIHTC compliance requirements.

Strong financial acumen and experience with budgeting and financial reporting.

Excellent communication and interpersonal skills.

Proficient in property management software and Microsoft Office Suite.

Ability to work independently and as part of a team.

Certification in property management (e.g., COS, CPM, CAM, or HCCP) is a plus.

This role is exempt and has an anticipated annual pay range of $55K-60K for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client / property or company budgetary limitations / guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and / or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit / performance, budgetary limitations, company performance, and other job-related factors. Full-time positions (30+ hours / week) are eligible for 2 weeks paid vacation, 1 week sick leave, 11 paid holidays, and health and welfare benefits as outlined on the Company’s website. To learn more about our company and our benefits, go to :

Benefits

Medical, Dental & Vision

Prescription Drug Program

Paid Vacation & Holiday

Paid Personal / Sick Leave

Company Paid Life Insurance

Company Paid AD&D Insurance

Company Paid Short-Term

Company Paid Long-Term Disability

Supplemental Life Insurance

Dependent Supplemental Life Insurance

Educational Assistance

Financial Planning

Retirement Savings Plan with company matching

Company outings and events

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.

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