Lead Service Field Technician

North American RoofingAugusta, GA, US

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Lead Roofing Service Repair Technician

North American Roofing boasts over 45 years of expertise in providing high-quality flat and low slope commercial roofing solutions across the United States. Specializing in TPO, PVC, and EPDM roofing systems, we excel in delivering durable and energy-efficient roofing solutions tailored to meet the needs of commercial and industrial clients. While our primary markets are concentrated in the Southeast, our capabilities extend nationwide, allowing us to effectively serve clients wherever their projects take them.

We are actively searching for a Lead Roofing Service Repair Technician to join our service team in the Augusta, Georgia area. In this role, you'll lead repair efforts and work closely with an Assistant Field Technician and the regional sales representative to investigate and deliver quality solutions to our clients.

Job Duties :

Find and repair all types of low-slope commercial roofs
Perform service repairs and small contract jobs as needed
Perform inspections with minor preventative maintenance repairs
Assisting in all storm related events to either participate in repairs or supervision
Responsible for learning and operating service software (FCS)
Ability to provide accurate information into service software (FCS)
Possess and develop advanced knowledge of all roof systems and roof system components
Perform quality repairs with no callbacks due to workmanship
Ability to identify and collect data for proposed scopes of work
Demonstrate understanding of warranty and non-warranty repair types

Skills and Qualifications :

3+ years of commercial roofing experience as an installer or service technician

Experience as a roofing foreman preferred

Ability to obtain OSHA, Man-lift, and Forklift certifications

Must be able to climb a ladder; position may require lifting up to 80 lbs.

Must be able to work outside in all elements (heat, cold, rain, snow)

Ability to operate tablet and smartphone

Weekend and / or overnight travel may be required

A good driving record is essential for this position

Must pass criminal background check and drug screen

Employee Benefit Highlights :

Healthcare (medical, dental, and vision)

0 copay Telemedicine

BenefitHub Employee Discount Program

7 paid holidays per year (depending on start date)

401k, match after 1 year / 1000 hours worked

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Field Service Technician • Augusta, GA, US