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Collision Parts Specialist - Tonkin Parts Center
Collision Parts Specialist - Tonkin Parts CenterGee Automotive Companies • Portland, OR
Collision Parts Specialist - Tonkin Parts Center

Collision Parts Specialist - Tonkin Parts Center

Gee Automotive Companies • Portland, OR
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Have you worked in a New Car Dealership for the last several years or worked in the collision industry as a parts specialist? Tonkin Parts Center is offering a rare opportunity for an experienced parts professional join our team—no nights, no weekends, no walk-up customers, or technicians, just selling directly to professionals in the collision industry electronically or over the phone!

About the Role :

At Tonkin Parts Center, we specialize in providing OEM parts to collision repair shops across the Pacific Northwest. Our 150,000 sq ft warehouse stocks over $19 million in inventory from top manufacturers like Toyota, GM, Ford, Honda, Nissan, Subaru, and more.

We’re seeking a motivated, customer-focused professional to manage inbound sales calls and electronic orders. You will process parts orders and build long-term relationships with our shop customers. You will be part of a team that values accuracy, urgency, and exceptional customer service.

Why Join Us?

  • Competitive pay with room for growth
  • Work in a professional office setting
  • Work with a knowledgeable and supportive team.
  • Modern facility with a huge inventory and strong supplier relationships
  • Be part of a respected, long-established organization in the Pacific Northwest
  • Have the opportunity to gain experience with new manufacturers.

Collision Parts Specialist Job Responsibilities

  • Assist Wholesale Customers : Provide friendly, professional, and efficient service to wholesale clients, helping them obtain the required parts or accessories to repair the vehicles in their shops.
  • Locate or order parts as needed, ensuring timely fulfillment of customer orders.
  • Prepare and process invoices for parts to be delivered to customer base of over 4000 customers
  • Collaborate with our experienced operations team to ensure timely delivery of orders.
  • Use your skills to provide valuable ETA’s to our customers
  • Special Orders : Process special order parts requests and follow up on back-ordered items.
  • Develop and maintain strong relationships with existing wholesale customers to foster loyalty and repeat business.
  • Develop a deep understanding of automotive parts and their applications, staying updated with the latest industry trends and product developments.
  • Provide technical assistance and guidance to customers in selecting the right parts, identifying upselling opportunities to increase revenue.
  • Collision Parts Specialist Compensation & Benefits

    Pay :  Up to a 6-month training wage of $4, to $5, (DOE) per month while you learn! Then you will move to a Base Salary + Commission pay plan that has an opportunity for double or more!

    Along with competitive pay, we offer…

  • Performance pay, where you control your future earnings!
  • Health Insurance starting at under $100 per month.
  • Dental, Vision, Pet, and Company-Paid Life Insurance.
  • Employee Assistance Plan.
  • 401(k) with Company Match.
  • Paid Time Off that accrues from Day 1.
  • An excellent menu of voluntary benefits.
  • Employee pricing for you and your family on vehicles, parts, and service.
  • Qualifications

    Collision Parts Specialist Qualifications

  • Prior Experience : Experience in a new car dealership parts department, or collision center parts department.
  • Customer Service Skills : Strong verbal and written communication abilities to assist customers effectively.
  • Organizational Skills : Ability to manage multiple tasks and maintain an organized workspace.
  • Technical Proficiency : Familiarity with Microsoft Outlook, and any of the following ordering platforms; CCC, OPS Trax, OEC- Collision Link, and Parts Trader
  • Attention to Detail : Accuracy in processing orders.
  • Team Collaboration : Ability to work effectively as part of a team.
  • Mentally Challenging : This job will challenge your skills and give you an opportunity to grow professionally!
  • High School Diploma or Equivalent : Minimum educational requirement; further certifications are advantageous.
  • Adaptability and Willingness to Learn
  • Corporate Hiring Requirements :  Must be 18 years or older & have a clean driving record with a valid driver’s license, able to pass a criminal background check.

    If you're looking for a role that offers variety, flexibility, and a supportive team environment, we’d love to hear from you!

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