Guest Service Agent - The Diplomat Beach Resort, Curio by Hilton

TheDiplomat Beach Resort \(https : / / www\.hilton\.com / en / hotels / flldhqq\-the\-diplomat\-beach\-resort\-hollywood / ?SEO\\\_id=GMB\-AMER\-QQ\-FLLDHQQ&y\\\_source=1\\\_MTg4MTIwMS03MTUtbG9jYXRpb24ud2Vic2l0ZQ==\)is looking for their next Guest Service Agent to support Front Office Operations\.Rising 36 stories from the surf with 1,000 rooms and suites, this hotel is South Florida's iconic beachfront destination\.

The ideal candidate will have strong customer service experience, excellent communication skills, and a passion for hospitality\. Seeking someone with open availability that thrives in a fast paced environment\. Prior OnQ experience and full\-service luxury hotel background is preferred\.

• Shift Pattern :
• varied shifts, AM and PM as needed per business needs\. Weekend / holiday availability required\.
• The Benefits
• Hilton is recognized as the best hospitality workplace in the world and the \#2 World's Best Workplace byGreat Place To Work US \(https : / / www\.linkedin\.com / company / great\-place\-to\-work\-us / \)andFortune \(https : / / www\.linkedin\.com / company / fortune / \)\!

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits package including :

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As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards :

Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values :

In addition, we look for the demonstration of the following key attributes :

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(http : / / jobs\.hiltonworldwide\.com / our\-brands / index\.php\)\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!

\#LI\-CC2