Senior Customer Service Associate

Job Description

Customer Project Specialist $55,000 - $68,000 medical, dental, vision, prescription card, life, 401k long term disability, short term disability, vacations days and sick / personal days and so much more....

We are an energetic, vibrant, thriving medical device manufactureer firm. You will work closely with and take great care of our customers. We will tap into your talents and skills, your ingenuity, your relationship building skills and your natural ability to think critically and bring your ideas to the think tank. Our commitment to honoring our values keeps us focused on the mission of providing everyone with access to the highest quality of service and partnership. Simple – Honest – Excellence - is what fuels our hard work and follow through, while taking care to never lose sight of the bigger picture.

We cannot do this without you. You will be the first point of contact for our customers. You are a self-starter, a natural problem solver, with insightfulness, emotional intelligence and the ability to listen and understand the needs of our clients as well as the needs of the company. On a daily basis you will handle complex and ambiguous situations and independently search for solutions. You are proficient in Microsoft Office.

Productively neurotic or neurotically productive, either way, you’ll fit in perfectly as you will be responsible for researching, following up on compliance, and analyzing data, understanding trends and developing recommendations for actions. Use your skills to influence through strong relationships, experience, data and the ability to manage confidential information. We will rely on your ability to communicate complex information and the ability to stylistically adapt communication taking into account the audience.

We will offer you challenges and pathways to grow yourself and grow your career and never get bored. We are a great diverse group of people who share our talents and energy to pull together to make things happen and impact the lives of customers and colleagues alike. Ultimately making a difference in the world. Sound like fun? … send you resume today!