Functional Analyst
Location : Charlotte, NC (onsite Tues & Wed; open to remote w / quarterly travel for PI)
Pay Rate : $50.00+ per hour
JOB DESCRIPTION
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
RESPONSIBILITIES
- Work directly with business team members, third party technology vendors, developers, and user community to identify business needs and interpret them as application requirements.
- Draft requirements and specifications documentation, complete to signoff and validate deliverables to specifications.
- Function as primary liaison between business and developers to ensure understanding of documented system requirements.
- Ensure standards are maintained related to documents and deliverables.
- Write and execute functional test scripts and coordinate with other analysts for system integration testing.
- Evaluate system deliverables to ensure they are free of defects and meet the quality standards of the department.
- Coordinate activities simultaneously for multiple projects.
- Learn a very complex business and facilitate projects and decisions across many disparate user groups.
QUALIFICATIONS
Bachelor's degree required4+ years of experience in functional analysis role and the following qualifications :On time development of user stories, application requirements, and / or process flow diagramsUse of various requirements elicitation techniques, such as end user interviews, job shadowing, brainstorming, business process analysis and process flow documentation, facilitation across teamsThe ability to work independently and in a team environmentCreative problem-solving skills to help identify, communicate and resolve systems issues to maximize the benefit of IT systems investmentsManaging conflicting priorities and gaining consensus across multiple user groupsCommitted and enthusiastic approach to supporting business customers and end usersExcellent written and verbal communication skillsExcellent organizational and time management skillsGeneral understanding of application architecture and technologyNICE TO HAVE
Experience working in an Agile / Scrum environmentFormal training or certification in Business Analysis, group facilitation, or project managementExperience with SQL (Microsoft SQL Server) BASIC SQL MANDATORYExperience with data analysis. This is a plusExperience using ConfluenceKnowledge on REST API'sCategory Code : JN008
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