Presales Solutions Engineer - Collaboration (central).

Application window is expected to close by August 4, 2025

Meet the Team

At Cisco we change the World, and you will become passionate about your employer as well as the brand you represent. Everything is converging on the cloud, and hybrid work technologies are more significant than ever before in our lives. Our employees' ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact.

Cisco is on a ground-breaking journey from being a company primarily passionate about hardware infrastructure, to a SaaS and recurring revenue industry leader. We are leaning into the future around a Cloud first but not Cloud only strategy, with our collaboration technologies leading this transformation.

We are the Commercial Collaboration Sales Engineering team, and we bring Collaboration Technology to Life for our customers, helping to guide them on their hybrid work journey, and driving the Cisco SaaS Transformation. You'll be part a team that helps its customers, enjoys having fun, and takes part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

Your Impact

This position is a pre-sales engineering role, responsible for driving customer activities and discussions that lead to preference of Cisco’s collaboration solutions. The focus of this role is to uncover business benefits for a customer, by moving to the latest Cisco collaboration offerings (whether on-premise or in the Cloud), consulting on Cisco collaboration solutions and applications to tackle business problems, and crafting and communicating appropriate technical solutions using Cisco collaboration products, ultimately closing business and generating revenue. The role is specifically focused on customers in our Commercial Select market, which is primarily medium to large private sector organizations.

Key Responsibilities :

• Key collaborator and technical contributor on a high-performing Solutions Engineering Team
• Support a matrix of Collaboration Sales Specialists and portfolio Account teams with direct opportunity support, business development, as well as partner mentoring and development.
• Promote the business and technical value of our Cloud Collaboration suite of offerings , which include but are not limited to Webex Hybrid Work, Cloud Calling and Customer Experience, OnPrem to Cloud Migration, etc.
• Perform technical discovery, requirements gathering, and architectural and application solution design, to show customers how Cisco collaboration technologies can automate and simplify complex business challenges.
• Design and present solutions, impactful demonstrations and proof of concepts to customers, focusing on the impact of the business outcome and not necessarily the underlying technologies.
• Encourage partners to adopt, sell, and build competency by deploying our Cisco Cloud Collaboration suite of offerings.
• Build trusted technical advisor relationships with your customers, linking the Cisco vision to relevant business strategies.

This role will work with established Cisco Product Sales Specialists, Account Managers, Solutions Engineers and Cisco collaboration partners to plan Sales Strategy, develop proposals, and deliver customer presentations and demonstrations to close business.

One Winning Team Engagement - Effectively facilitating joint initiatives with cross-functional teams (Services, Customer Value Acceleration team, Capital, Partners, etc.) and strategically engaging cross functional resources to achieve their goals and hit their numbers.

Customer Relationships and Leading Innovation - Building strong customer relationships inside and outside of IT that challenge them to see their business differently.

Building Winning Capability within Cisco - Focusing on collaboration and the long term success of US Commercial and Cisco through the sharing of standard methodologies and becoming engaged in mentorship activities.

You are a passionate and motivated individual with a long history in the Telecommunications field, and you have a strong knowledge around a vast portfolio of collaboration products, as well as pre-sales engineering experience! In addition, you should be knowledgeable on where the collaboration industry is going and where Cisco fits into that industry. You are knowledgeable in the US Commercial market space, and are able to articulate the benefits of Cisco collaboration technologies.

Minimum Qualifications :

Preferred Qualifications :