Senior Manager, U.S. Public Relations

External Communications Specialist

Supports the delivery of external communication messages, programs, and initiatives to increase BMO's engagement externally. Communicates with employees, media, and other stakeholders on matters related to corporate affairs and corporate messaging. Supports a wide range of campaigns and programs including special events, fundraisers, education and awareness, and relationships with internal and external partners. Ensures BMO's brand is communicated in a way that reflects our values and corporate responsibility.

Provides strategic input into business decisions as a trusted advisor. Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business / group. Acts as a subject matter expert on relevant regulations and policies. May network with industry contacts to gain competitive insights and best practices. Acts as the day to day subject matter expert for the external communications program / portfolio. May represent BMO's position and business interests to specific stakeholder industry / market / government organizations. Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals. Helps determine business priorities and best sequence for execution of business / group strategy.

Conducts independent analysis and assessment to resolve strategic issues. Develops the business case by identifying needs, analyzing potential options, and assessing expected return on investment. Recommends business priorities, advises on resource requirements, and develops a roadmap for strategic execution. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Researches and identifies position statements on specific issues to support a proposed program, initiative, or event. Executes program and initiative activities based on a detailed understanding of program / initiative requirement. Acts as the prime subject matter expert for internal / external stakeholders. Identifies opportunities for alignment with other BMO groups to strengthen messaging. Builds effective relationships with internal / external stakeholders. Ensures alignment between stakeholders. Reviews and assesses internal and external requests; works with partners to prioritize and approve work. Conducts independent review, analysis, and resolution of corporate affairs / external communication related issues. Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives. Leads the development of the communication strategy focusing on positively influencing or changing behavior. Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behavior. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Provides input into the planning and implementation of operational programs. Executes work to deliver timely, accurate, and efficient service. Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. Provides advice and guidance to assigned business / group on implementation of solutions. Develops knowledge related to external communications and / or area of specialty e.g. media relations. Collaborates with internal & external stakeholders to provide business context in the design, develop, and implementation of external communication programs / campaigns and / or events. Supports the organization and execution of external communication related initiatives, programs, campaigns, and events e.g. community sponsorship events, fundraising campaigns, etc. Supports the development, production, and distribution of communication, campaign, and special event materials across all delivery channels. Ensures that BMO's brand is used correctly and effectively in all content by applying standards. Breaks down strategic problems, and analyzes data and information to provide insights and recommendations. Monitors and tracks performance, and addresses any issues. Designs and produces regular and ad-hoc reports, and dashboards. Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders. Operates at a group / enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Implements changes in response to shifting trends. Broader work or accountabilities may be assigned as needed.

Qualifications

Typically 7+ years of relevant experience and post-secondary degree in a related field of study or an equivalent combination of education and experience. Experience in media relations or external communications related field-In-depth / Expert. Seasoned professional with a combination of education, experience, and industry knowledge. Verbal & written communication skills - In-depth / Expert. Analytical and problem solving skills - In-depth / Expert. Influence skills - In-depth / Expert. Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert. Able to manage ambiguity. Data driven decision making - In-depth / Expert.

Salary

$122,400.00 - $228,000.00. The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.