Oracle CC&B Utilities Engineer (Onsite)

Job Title :

Oracle CC&B Utilities Engineer (Onsite)

Location : Cedar Rapids, IA

Duration : 12 Months

Pay Rate :

85 / hr on C2C / 1099 all inclusive (OR) $80 / hr on W2

Interview Process :

Either Web Cam or In Person Interview

Job Description

Develops and oversees all aspects of a complex system or set of systems. Works across domain areas of support within the City of Cedar Rapids and across multiple application areas and projects.

Experience with Oracle-based applications, specifically Customer Care & Billing (CC&B) and Oracle Analytics Publisher.is REQUIRED for this position. Preference for contractors to work onsite, and those willing will get first consideration. Please limit submittals to local / regional resources.

Essential Duties and Responsibilities :

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Designs, documents, and implements new Enterprise application solutions within the IT environment for the Utilities department.

Provides ongoing support, maintenance, and enhancements to existing and new software applications.

Performs troubleshooting of infrastructure systems affecting application performance.

Creates and maintains detailed application / program documentation.

Contributes to reviewing and implementing IT application-based policies, procedures, and standards.

Collaborates with cross divisional team members to perform root cause analysis of complex problems.

Consults with internal team / management / vendors to discuss security issues for both short term projects and long-term department security initiatives.

Works with vendors and business users to develop and implement software integrations.

Analyzes users' business requirements in the development and modification of computer systems.

Coordinates and assists in planning and feasibility / requirements analysis to determine the viability for proposed systems.

Troubleshoots and implements for non-enterprise applications and solutions.

Assists in writing technical specifications ensuring that information dissemination meets the standards of quality for systems development.

Performs related work as required.

Required Education and Experience :

Bachelor's Degree in Information Technology, Computer Science, or related field and

Seven (7) to ten (10) years' experience working with and maintaining enterprise level computer applications OR

An equivalent combination of education and / or experience (i.e., one year of relevant full-time experience may substitute for one year of education).

Excellent written, verbal, and interpersonal communication skills.

Experience with Oracle-based applications, in particular Customer Care & Billing and Oracle Analytics Publisher.

Proficiency with Microsoft Office and Visio.

Ability to work collaboratively with diverse populations.

Desired qualifications

Experience with process design, logical workflow analysis and design.

Experience with in-depth configuration, code, analysis, and output.

Extensive experience with Oracle and Oracle-based technologies.

Experience with Utilities in both support and processes.

Extensive experience troubleshooting problems and root cause analysis.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of :

Computer systems and analysis of computer programs.

Systems analytical practices and procedures.

Server and network operating systems

Project management principles

Skills in :

Managing multiple projects and deadlines; communicating delays.

Peer review and mentoring.

Assigning, prioritizing, monitoring, and reviewing work assignments.

Communicating effectively with internal and external stakeholders using both technical and non-technical language.

Attention to detail.

Ability to :

Maintain a high degree of confidentiality with sensitive information; maintain the confidentiality of information and professional boundaries.

Train and instruct others, including systems and user-support personnel.

Evaluate vendor software for compatibility with city-wide computer systems.

Respond to IT on-call emergencies.

Assess problematic issues and make appropriate judgment to correct issue.

Work cooperatively and maintain effective working relationships.

Top Skills & Years of Experience

Skill

Required / Desired

Amount

of Experience

Experience with Oracle-based applications, specifically Customer Care & Billing (CC&B) and Oracle Analytics Publisher.

Required

Years

Experience working with and maintaining enterprise level computer applications

Required

Years

Extensive experience with Oracle and Oracle-based technologies.

Required

Years

Proficiency with Microsoft Office and Visio.

Required

Years

Experience with process design, logical workflow analysis and design.

Required

Years

Experience with in-depth configuration, code, analysis, and output.

Required

Years

Experience with Utilities in both support and processes

Required

Years

Extensive experience troubleshooting problems and root cause analysis.

Required

Years

Recruiter Details :

Name : Sameer at gsksolutions dot com

Contact : Seven one nine two three nine Five five five five

About US :

GSK Solutions Inc. is a premier information technology services company dedicated to delivering exceptional consulting solutions and staff augmentation to our valued clients. With an unwavering commitment to quality, timeliness, and budgetary considerations, we consistently strive to exceed client expectations, building a strong reputation through our reliable execution. Our expertise spans commercial and custom product development, covering information security, software development, consulting, and IT audits. We excel in managing critical, time-sensitive projects for Fortune 500 clients nationwide, ensuring their success is always at the forefront of our mission.