Operations Manager

Manager, Operations

The Manager, Operations will play a key role in the management, training, and development of staff and implementation of short and long-term strategic processes. The Manager, Operations will oversee all aspects of the operations staff, primarily the drivers, maintenance, and dispatch staff to ensure that the daily operations and needs of the client are effective, efficient, and are completed based on contractual requirements. The Manager, Operations will strive to ensure the safest and highest quality transportation experience for our passengers while operating within the budget of the contract.

This position is contingent on the award of contract.

Location : Concord, NC

What You'll Do :

• Oversight of drivers, dispatchers, and operations employees and their daily performance, to ensure safe, efficient, effective operation, including scheduling, expenditures, attendance and discipline
• Perform monthly safety meetings
• Training, retraining and updates to policies, procedures and safety guidelines
• Perform driver evaluations as required by contract, as well as ADA, DOT, and FTA requirements
• Communicate regularly with client to ensure positive productive relationship, and to assist them with updates, information, and system upgrades as needed
• Perform additional duties as assigned or required
• Monitor performance of direct reports and provide coaching and guidance

What You'll Need :

Experience, Education & Certifications :

Skills :

Even Better If You Have...

What's in It for You :

Salary Min : $55,920 / annually

Salary Max : $98,160 / annually

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer : MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.