This role requires candidates who are currently authorized to work in the U.S. without sponsorship, and C2C arrangements are not accepted.
We are seeking three Business Analysts with a strong focus on documentation, traceability, and QA alignment to support ongoing enterprise-wide initiatives. This role requires a candidate who is proactive, analytical, and comfortable working with fragmented data and undefined processes. The ideal individual thrives in dynamic environments and has a keen ability to bridge business needs with technical execution. UKG is also good to have.
Key Responsibilities :
Primary Responsibilities :
- Reverse-engineer existing regional documentation to reconstruct delivered functionality
- Rebuild and validate traceability from business requirements through test cases and outcomes
- Develop and implement a scalable traceability framework for future rollouts
- Standardize documentation deliverables, formats, and expectations across teams
- Collaborate with cross-functional stakeholders to establish sustainable documentation and testing practices
Secondary Responsibilities :
Conduct interviews with business users and subject matter experts to gather new requirementsSupport tool / process enhancements including JIRA workflows, templates, and documentation systemsAssist in onboarding and aligning new analysts and regional team membersProvide input on improvements to test management and documentation systemsRequired Qualifications :
5+ years of experience as a Business Analyst in enterprise environmentsStrong experience with JIRA for managing requirements, workflows, and traceabilityDemonstrated ability to create and manage traceability matricesExpertise in Excel , including use of functions such as VLOOKUP, pivot tables, and data trackingProven ability to reverse-engineer documentation from limited or fragmented dataFamiliarity with software development lifecycle (SDLC) and QA processesBackground in large enterprises , preferably in regulated industries such as healthcareStrong written and verbal communication skills, with attention to detail in documentationAbility to work semi-independently while collaborating effectively across functionsPreferred Qualifications :
Experience in healthcare or hospital systems , particularly with EPICProficiency in Lucidchart , Visio , Confluence , or similar documentation toolsFamiliarity with Zephyr , Xray , or other JIRA-integrated QA / test case toolsExposure to process modeling techniques (e.g., BPMN diagrams )Experience managing or cleaning up vendor / consultant deliverablesIdeal Candidate Traits :
Flexible and adaptable; thrives in ambiguous, fast-paced environmentsHybrid BA / QA mindset, with a strong understanding of both business needs and testing frameworksProcess-oriented and skilled in creating clarity from chaosProactive communicator with a disciplined and structured documentation styleEnterprise-savvy, capable of navigating politics, siloed teams, and complex systemsDisqualifiers / Red Flags :
Requires constant direction or lacks initiativeInability to describe specific traceability or documentation challenges they've solvedProduces inconsistent or vague documentationBackground limited to startups or small organizations lacking structureOverly rigid and uncomfortable operating without defined templates or tools