Jewelry Sales Consultant

Jewelry Sales Consultants create wonderful experiences for customers.

As a Jewelry Consultant you will help customers throughout their buying journey using our sales platforms : in-person meetings virtual appointments phone calls or live chat! These team members help customers find the perfect jewelry from our luxury collection.

By reaching and surpassing sales goals in a busy environment this team makes each customers special moments even happier.

We are looking for someone who can work full-time including weekends.

This job is in-person at our Brooklyn NY showroom.

Job Duties

• Use sales techniques and knowledge about our products to help customers make choices during appointments and walk-in visits making each experience unique and memorable.
• Handle many incoming sales inquiries through email live chat and phone calls to meet your sales goals making sure customers enjoy a luxury experience that matches our high-quality products.
• Welcome and assist customers during their purchase creating a special one-on-one experience with each person.
• Follow up with customers after they buy jewelry to help with pick-ups exchanges resizing or any questions they have.
• Call customers to confirm their showroom appointments and answer any questions they might have before their visit.
• Review customer feedback and online comments working with your team leaders to improve customer experience and your sales results.
• Ensure a safe and pleasant environment for all customers in the waiting area and help keep the jewelry secure.
• Open and close the showroom and waiting area as needed.
• Use our system to manage your tasks and communicate with other team members.
• Promote our brand by sharing our goal of creating a sustainable transparent and caring jewelry industry.

Requirements- A love for helping customers. You aim to provide the best experience for everyone who visits.

Key Skills

Sales Experience,Direct Sales,Door-to-Door Experience,B2B Sales,Customer Service,Communication skills,Basic Math,Retail Sales,Analysis Skills,High-end Sales,Outside Sales,negotiation

Employment Type : FULL_TIME

Experience : years

Vacancy : 1