Technical Customer Service Advisor

A company is looking for a Technical Customer Service Advisor, Remote. Key Responsibilities Support customers with smart devices, account inquiries, and technical troubleshooting Engage with customers while retrieving information, documenting calls, and resolving issues across multiple systems Deliver tailored solutions in a semi-scripted environment using problem-solving skills Required Qualifications At least 6 months of experience in customer service Ability to work independently and thrive in a dynamic environment Tech-savvy with a passion for helping people Familiarity with iOS and / or macOS, or comparable technology, is preferred Must be 18 years or older, with a high school diploma / GED and able to pass assessments