Front Office- Insurance Coordinator (Bilingual)

Insurance Coordinator

Reports to : Practice Manager

Key Partnership : Clinical Billing and Operations

Department : Operations

Salary : $13-15 / hr (based on experience)

Classification : Non-Exempt

Status : Full Time

About this role : Community Dental Partners is looking for someone who loves being around people. The Insurance Processor is someone that has the opportunity to bring a smile to the patient(s) to be able to give them a wonderful patient experience. The Insurance Processor is primarily responsible for insurance verification. The Insurance processor is able to support the patient staff and doctors in many different ways. If you like to make connections with people this is the right position for you!

Job Responsibilities :

• Greet patients upon arrival
• Receive paperwork and insurance information from the Greeter is responsible for a secondary check for accuracy before scanning in the system.
• Change and update patient(s) status in the computer according to establishes guidelines
• Handle routine questions over the phone concerning appointments policies insurance and treatments. Update the notes in the system to reflect any changes made
• Verifying insurance and frequencies when needed.
• Review the schedule in advance to ensure appointments and patients are due before confirming them.
• Confirm patients the day before and the day of the appointment. Can reappoint examination appointments refers other appointments to the proper person for reappointment if necessary
• Back up the Greeter when they are not at the station or are performing a trust walk.
• Clean / maintain front office area / lobby
• Perform other duties as assigned

Basic Qualifications :

Education : High School graduate or equivalent

Written and verbal communication skills

Customer service is a plus

Multitasking and prioritizing

Dependability

Team player

Key skills and abilities Characteristics of a good fit :

Ability to work with minimal supervision self-starter and demonstrates initiative

Flexible and innovative; highly adaptable to the dynamic business environment

High engagement; supportive of leadership and role model for company values and guiding behaviors

Strong demonstration of task completion and dedication to detail

Team Player and great interpersonal skills

Prompt and timely with work schedule

Amazing customer service skills great at building relationships with new people

Knowledge of computer software applications

Organizing and prioritizing workloads

Effective oral and written communication skills

Great at building relationships with new people

Great interpersonal skills

Benefits :

401(k)

Health (PPO / HSA) Vision Dental

Disability insurance (STD / LTD)

Accident Insurance

Life Insurance

Employee Spouse and Child Life Insurance Options

Paid Time Off

Holiday Pay

Hep B and CPR Certifications

Company provided Polos

Career Growth Opportunities

Company provided online learning courses

Competitive Compensation

Paid training

Employee fun days

Holiday celebrations

Employee Assistance Program (EAP)

Perks @ Work Employee Discount Program

Employee Spouse and Child Life Insurance Options

Accident Insurance

Schedule and Location :

Monday-Friday

Castroville Dental

CDP is an Equal Opportunity Em

ployer

Community Dental Partners is an Equal Opportunity and Affirmative Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicants race color religion sex sexual orientation gender identity age national origin disability marital status genetic information protected veteran status or any other status protected by law.

Internal ID : CDP100

Required Experience :

Key Skills

Customer Service,Babysitting,Advocacy,Civil Project Management,ABAP,BI

Employment Type : Part-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 13 - 15