Systems Analyst (1240)

Florida Department of Law Enforcement

Office of Information Technology Services

Statement of Work for Contract IT Services

July ,

• Title

Next Generation Identification and other FDLE Systems

Systems Analyst ()

Driven by advances in technology, customer requirements, and growing demand for Integrated

Automated Fingerprint Identification System (IAFIS) services, the FBI has initiated the Next

Generation Identification (NGI) program. This program further advances the FBI's biometric

identification services, providing an incremental replacement of current IAFIS technical

capabilities, while introducing new functionality. NGI improvements and new capabilities will be

introduced across a multi-year timeframe within a phased approach. The NGI system offers

state-of-the-art biometric identification services and provides a flexible framework of core

capabilities that will serve as a platform for multimodal functionality.

A component of the larger NGI initiative is the Enhanced IAFIS Repository. Redesign of the FBI

IAFIS criminal and civil history repository will improve the overall effectiveness of the IAFIS,

develop new and streamline existing internal user processes, and provide new search and

response services to the FBI and FDLE customers. The Enhanced IAFIS Repository offers a

Rap Back” service allowing authorized agencies to receive notification of subsequent criminal

activity reported to the IAFIS on individuals holding positions of trust. Additionally, modifications

will be made to incorporate multimodal biometric identification capabilities for future needs.

Through enhancements to the Falcon and Civil Workflow Control Service (CWCS) systems,

FDLE is now participating and benefiting from these "Rap Back” services. This contracted

developer will serve a key role in the development and maintenance of these enhancements as

FDLE continues to enroll entities in the "Rap Back” program. This contracted developer will also

aid in the development and maintenance of other systems or processes designed to enhance

information / data sharing.

FDLE also has many other systems needing additional resources to continue the level of

support required.

ITS is requesting one () full-time contract position to provide support, maintenance and

enhancements to the NGI program, CJIS Information Systems, and other systems or processes

for the purposes of enhancing information / data sharing.

FDLE requires the services of one Systems Analyst for Business Systems

Engineering software development initiatives. The System Analyst will work under

the direction of the FDLE's Data Processing Manager(s) to achieve the goals and

objectives of the projects stated below.

experience in programming the JEE / JAVA, JBOSS application server, MS SQL,

and ORACLE database environments.

development and must have understanding of business, business insight, and

a broad understanding of multiple business areas.

requirements into functional requirements and IT processes required to

prepare Technical Design Document (TDD), Solution Design Document

SDD), high-level process flow diagrams, designs, traceability matrix of

solutions with the requirements.

management with project sponsors, business and IT project managers,

technical architects, development and validation teams, implementation

analysts, subject matter experts, IT Senior leadership, and project

management office in order to address various issues, resolve the

queries, communicate on project status, milestones, delays, challenges,

risks, and risk mitigation plans.

industry trends, emerging technologies and challenges, systems

integration, and configuration to apply in solution development.

system changes and perform high-level UAT as and when needed.

Serve as liaison between Business and IT teams to resolve issues and

concerns preventing testing sign-off. Integrate with internal and external

applications, and deliver the working iteration into the production

environment.

Systems Analyst responsibilities include but may not be limited to the following :

system requirements, and draft technical design documents.

time and cost constraints.

network administrators to design systems and to obtain information on project

limitations, capabilities, performance requirements, and interfaces

as - FALCON, Civil Workflow Control Service (CWCS).

manipulate application objects in Oracle / MSSQL Server Database using Java

Persistence API (JPA) / Hibernate / Native SQL.

database functions and customer documentation.

Performance testing result using Silk Performer Tool, JProfiler, VisualVM and Other

tools.

activity duration estimating, WBS development

Mandatory Knowledge, Skills and Abilities :

Administration, or other related field or equivalent work experience.

definition, development, evaluation, integration, and / or support of IT solutions.

developers.

system solutions.

analyzes, and resolves problems on software products.

projects, including services / products / technology solution evaluation / modification,

data development, analysis, first draft written communications and client interaction.

installation.

technical specification ( defined to meet user requirements) within the

approved budget and other specified criteria

technologies)

requirements – MS Projects and MS Visio

software such as Silk Performer.

other related technologies.

Preferred Knowledge Skills and Abilities :

The Systems Analyst will report to the designated FDLE supervisor. The Systems Analyst is

expected to perform the tasks and specific assignments given by the FDLE supervisor.

Term : July , to June ,

Renewal : There shall be no automatic renewals of this contract. The base term will be one

year with a one () year renewal option. Renewal contracts may not include any

compensation for costs associated with the renewal. Renewals shall be contingent upon

FDLE Manager approval and will be subject to the availability of funds.

a. This is a labor hour contract for staff augmentation

b. Contractor staff is expected to work a forty () hour work week. The duty hours will be

set by FDLE. Work hours are from : am to : pm on a Monday through Friday

standard schedule. Contractors are expected to take a minimum of thirty minutes (to a

required above or below the standard schedule or for requested changes to the standard

schedule must be approved by the FDLE supervisor or designee.

c. On occasion it may be necessary to alter the standard work schedule due to scheduled

implementations or emergency system repairs. If this becomes necessary, the

contractor will be requested to work after hours or weekends and will either be

compensated for the additional work hours at the current hourly rate during that work

period or be allowed to adjust his / her schedule to take time off during that work period to

compensate for the additional time worked.

d. If the contractor desires to work less than the hour work week for any reason, he / she

must request in writing via e-mail to the FDLE supervisor or designee and receive

preapproval.

e. In the event of sickness or emergency which prevents the contractor from coming to

work as scheduled or needing to leave early, the contractor must make immediate

telephone contact or email contact with the FDLE supervisor or designee.

All right, title, and interest, including copyright interests and any other intellectual property, in

and to the work produced or provided by the Contractor, alone or in combination with FDLE

and / or its employees, under this contract shall be the property of FDLE. Contractor agrees that

any contribution by the Contractor or its employees to the creation of such works, including all

copyright interest therein, shall be considered works made for hire by the Contractor for FDLE

and that such works shall, upon their creation, be owned exclusively by FDLE. To the extent

that any such works may not be considered works made for hire for FDLE under applicable law,

Contractor agrees to assign and, upon their creation, automatically assigns to FDLE the

ownership of such works, including copyright interests and any other intellectual property

therein, without the necessity of any further consideration.

a. Contract staff shall submit timesheets and activity reports to the FDLE supervisor

biweekly or monthly, depending on the Contractors billing schedule. Timesheets and

activity reports will be reviewed by the FDLE supervisor.

b. Timesheets may be in a format specified by the Contractor.

c. Activity reports shall be in a format specified by FDLE.

d. By signing a contractor's time sheet, the FDLE supervisor is attesting to the fact that

they have reviewed the contract staff's activity report and recommend payment for the

hours worked / performance during the billing period.

e. In the event the FDLE supervisor finds the contract staff's performance to be deficient in

any material respect, FDLE shall notify the Contractor in writing, stating the reasons and

providing any documentation supporting this finding. If the deficiency is not remedied by

the Contractor to FDLE's satisfaction within five () business days after receipt of written

notice, FDLE shall apply financial consequences which include withholding payments or

tendering partial payments until the deficiency is remedied. FDLE shall also have the

right to terminate the contract without further notice, and with no further obligation to the

Contractor.

f. Invoices shall be submitted to FDLE with signed by the th of every month. Please

email to FDLEAccountsP and copy

HQITSBusinessS.

a. This statement of work is issued under the terms and conditions of State Term Contract

STC-ITSA (IT Staff Augmentation Services).

b. Contract staff shall comply with all FDLE policies and standards of member of conduct.

c. Contract staff will be issued and must display an FDLE building security

identification / access card (with photograph) while working within the HQ facility, other

regions or field offices at all times.

d. Contract staff must use the FDLE building security identification / access card readers

when entering and exiting the building.

e. Recommended candidates shall be required to submit to, and successfully pass, an

appropriate security background investigation to include at a minimum a criminal record

check, drug screen, and credit history check prior to being allowed to perform the

services set forth in this statement of work and / or allowed access to any of the FDLE's

facilities to perform the tasks and services as set forth in this statement of work.

f. Criminal history record information and related data, by its very nature, is sensitive and

has the potential for great harm if misused. Contract staff who have access to criminal

history record information and related data shall comply with the Criminal Justice

Information Services (CJIS) Security Policy published by the Department of Justice,

Federal Bureau of Investigations (FBI) and Title , Code of Federal Regulations, Part

and agree to be bound by their provisions. Misuse of criminal history record

information and related data may result in suspension, loss of employment, and

prosecution for state and federal crimes.

g. FDLE will provide office space and equipment at its Tallahassee headquarters complex.

Unless prior written approval is given by the FDLE supervisor, contract staff shall not use

personal or company-owned equipment or software to perform work specified in this

statement of work.

h. No FDLE employee, or any FDLE contractor or any other person authorized to act on

behalf of the FDLE, including volunteers shall have or hold any employment or

contractual relationship with any business entity or any agency which is subject to the

regulation of, or is doing business with, FDLE.

i. Any contractor who is also employed outside of FDLE or has ownership in a company at

the time they are hired is considered to be engaged in dual employment and will, within

working days of their start date, obtain a Dual Employment Authorization Request

Non-Law Enforcement Work) Form from the FDLE corporate website, complete it and

submit it to their immediate supervisor.

a. The vendor must provide a statement in their response that the selected contractor will

be responsible for performing the work required in the FDLE statement of work.

b. Resumes of proposed candidate(s) must be submitted with the proposal; the consultants

name should be in the header of each page of their resume. In addition, each candidate

must be submitted with client references for comparable IT projects. FDLE will accept

a maximum of candidates per vendor.

c. Cost of services per hour must be submitted for each candidate proposed on company

letterhead and must be effective for at least days.

d. Pre-screening reference checks on all candidates submitted is required.

e. FDLE will not accept candidates that have non-compete clauses for the State of Florida.

Furthermore, unless written authorization has been provided in advance by the Staff

Augmentation Vendor, the selected Contractor shall not attempt to be recruited, hired, or

otherwise contracted with any other Staff Augmentation Vendor for the duration of the

relevant Statement of Work (SOW). The term "attempt to recruit” excludes (i) any broadbased effort to attract applicants if not specifically designed to attract based on a current

SOW and (ii) any unsolicited inquiries made or applications submitted by a Staff

Augmentation contractor that is not at the instigation of any other Staff Augmentation

Vendor.

f. Matrix of mandatory skills from section , highlighting experience is required.

g. Proposal will be evaluated for compliance to this statement of work.

h. Submit your questions to the email address shown below :

HQITSC

If selected for interview, applicants will be expected to adhere to the following procedures.

interview begins.

headsets.

As a law enforcement agency for the State of Florida, our values are Service, Integrity,

Respect and Quality. We are looking for a contracting team member that recognizes these

values and can live up to them. During these interviews, if there is evidence discovered that

the applicant is receiving assistance in anyway during the online interview, the interview will

be over. The applicant will be disqualified for the position and any future solicitations with

FDLE.

FDLE

Office of Information Technology Services

Phillips Road

Tallahassee, FL

Main

Supervisor – Data Processing Manager Matthew Sampson