130144 Sr. Product Manager

As a leader in the Product Management team you will engage with key stakeholders across business product engineering and brand teams to develop prioritize and own a part of the product roadmap. You will drive the agile development process to deliver new features and functionality identifying and measuring key metrics to ensure a best-in-class customer experience across our web and mobile properties.

This is an opportunity to make an impact in the industry - delivering value to the customer through delightful UX and thoughtfully curated this role you will join a team committed to superior customer experience operating at a fast pace to enhance the US Deposits product line.

HOW YOU WILL FULFILL YOUR POTENTIAL

Responsible for the end-to-end product life cycle. This includes : market needs product vision and strategy roadmap creation and communication requirements gathering function specification all the way through to customer enablement and success

Manage cross functional teams to define and design differentiated products and experiences across the customer cycle.

Define feature development build consensus among stakeholders and partner with engineers and designers to deliver high quality experiences

Analyze quantitative and qualitative customer feedback to inform product strategy and pipeline development

Research industry trends and features to develop and pitch recommendations for the product roadmap

Define new features to be built write user stories and acceptance criteria and groom stories with developers and designers

Collaborate with other product managers and designers to ensure cohesiveness of the overall customer experience

Interface with our customers to build delightful experiences

Own and drive a product roadmap to meet business goals achieve key performance indicators and provide a world-class customer experience

Fraud Detection :

Experience with Fraud Analytics or Investigations space within Financial Services industry

• Experience with various alerting and monitoring tools developing navigation and review requirements and designing up process flows.
• Understands what fraud typologies and industry best practices are in fraud prevention detection and remediation spaces
• Able to think holistically possess curiosity and can articulate the trade off actions may have between risk and impact on the customer experience.

Money Movement and ACH Transfers :

Establish and articulate the vision and strategic roadmap for ACH and other money movement products aligning with overall business goals.

BASIC QUALIFICATIONS

7 years of product management experience in a fast-paced agile product development environment

Experience managing cross functional teams and managing / launching successful products

Proven analytical skills and problem solving ability paired with meticulous attention to detail

Self-motivated and proactive team player who takes ownership of and accountability for projects

Strong organizational skills with an ability to effectively manage competing priorities

Proficiency in money movement and fraud detection workflows.

Ability to communicate complex issues to a wide array of internal stakeholders

Desire to work in a fast-paced environment consistently adhering to strict deadlines and evolving priorities

Bachelors / Undergraduate Degree

PREFERRED QUALIFICATIONS

3-5 years experience in Financial Services industry

Masters / MBA preferred

Experience owning a product roadmap

Experience with customer-facing communications

Experience with building consensus across three lines of defense

Experience with customer account services (preferably deposit accounts)

Key Skills

Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams

Employment Type : Full Time

Experience : years

Vacancy : 1