Network Engineer

Roles & Responsibilities

• Responsible for Designing and providing WAN / LAN network administration, enterprise wireless, cloud administration (AZURE), SD WAN administration and Cisco / Palo Alto firewall administration.
• Troubleshooting the Level 3 and advanced network issues and performing call backs ensuring issues are resolved & appropriate solution is provided to the customer.
• Initiate improvements in tools (SolarWinds, Panorama, Prime, Cisco DNA, Infoblox) requirements gathering and processes.
• Responsible for investigating causes, tests solutions & suggest solutions in place to reduce the time taken to resolve the network related tickets.
• Make recommendations based on analytics to improve performance and optimization of network infrastructure.
• Manage new and existing equipment, hardware, and software upgrades.
• Understanding Network support priorities and objectives and taking an active role in accomplishing them.
• Help level 1 / 2 resources to address the Network related issues.