Senior Director of People and Culture

“Every person deserves compassion, dignity, and the safety of a place to call home.” Homelessness is the largest social and public health crisis in California.

Illumination Health + Home (IH+H) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs.

IH+H currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.

Job Description The Senior Director of People and Culture is a key member of the executive leadership team, responsible for the strategic and hands-on management of the organization’s 24-hour recuperative care programs and the Human Resources department.

This leader ensures high-quality service delivery, operational efficiency, and a healthy organizational culture through strong systems, staff development, and compliance oversight.

This role requires a mission-driven leader with experience in health or housing programs, deep knowledge of human resources, and the ability to lead multidisciplinary teams in a dynamic, client centered environment.

The salary range for this role is :

• $120,000.00 - $140,000.00 , depending on experience.

This is a primarily in-office position based in Santa Ana, with candidates having the option to work from home 1-2 days per week after their initial onboarding period.   Responsibilities Lead the HR department and oversee all HR functions including recruitment, onboarding, employee relations, training, performance management, and compliance.  Develop and track HR metrics to include :

Our work enables clients to grow stronger in health, confidence, and belief in their potential as they move forward on their life journey.  Demonstrate the ability to motivate and support colleagues while adapting to new procedures and promoting a positive, team-oriented culture.  Maintain professional communication, responding to phone calls and emails in a courteous and timely manner.  Set and model appropriate boundaries with clients while maintaining trust and rapport.  Exercise sound judgment, confidentiality, and ethical decision-making in line with Illumination Health + Home’s core values :

Minimum 7–10 years of progressive leadership experience in nonprofit or healthcare operations, with at least 3 years overseeing HR functions or departments.  Experience managing 24-hour or residential programs (e.g., recuperative care, shelters, skilled nursing, behavioral health).  Strong understanding of employment law, HR compliance, and staff development best practices.  Exceptional interpersonal, leadership, and problem-solving skills.  Demonstrated ability to build systems, lead through change, and manage teams with  empathy and accountability.  Preferred :