Account Manager, SocietyWorks - Remote

Account Manager

SocietyWorks is the commercial division of the UK civic technology charity, mySociety, the organisation behind well used services such as FixMyStreet, WhatDoTheyKnow, TheyWorkForYou and WriteToThem. We're a unique not-for-profit group providing services to both citizens and public sector organisations which are used by over 11 million people annually and operate in over 40 countries worldwide.

We are an agile team working remotely from a mixture of home and co-working spaces, and this role can involve significant travel for client meetings, conferences and events. We meet up regularly in teams, and as an organisation, in cities across the UK.

Our Account Manager will be self-motivated and strategically driven to look after SocietyWorks' client portfolio. They will be responsible for managing client accounts, and building and maintaining client relationships. This is a technical role that requires an aptitude and willingness to learn our products. You will work collaboratively with the client and the internal team to embed projects and ensure products are being used to their fullest extent. Our Account Management team balances the needs of the client with the commercial aims of the business, ensuring client contract renewal and growth of SocietyWorks' business, in line with the direction of SocietyWorks' strategy.

No recruiters or agencies, please.