Job Description
Job Summary
Under general supervision, serves as a primary contact for employee relations matters, promoting positive workplace relationships through effective employee communication and engagement. Works independently on most employee relations matters while receiving guidance on complex or high-risk situations. Provides mentorship to level I generalists while handling more complex investigations and employee relations issues. Focuses on maintaining consistent application of policies while supporting a positive workplace culture.
Essential Functions
- Employee Relations & Investigations
- Independently manages employee relations investigations.
- Analyzes investigation findings and recommends appropriate actions.
- Manages and maintains accurate case files with appropriate documentation.
- Provides guidance on employee concerns and conflicts.
- Identifies and tracks employee relations trends; communicates to HR Business Partners.
- Reviews and approves corrective actions / Accountability Based Performance (ABP) and Performance Improvement Plans (PIP).
- Provides comprehensive consultation to leaders on various employee relations matters. 30%
- Performance Management & Training
- Coaches leaders through performance management situations.
- Develops and delivers HR training programs.
- Creates performance management tools and resources.
- Monitors utilization of performance management programs.
- Advises on policy interpretation and application. 25%
- Program Administration & Compliance
- Supports the implementation, coordination, and evaluation of various programs and initiatives.
- Ensures compliance to monitoring and reporting processes.
- Assists leader prepare for unemployment hearings and drive high success rate for unemployment claims.
- Partners with the leave of absence team to support leave and accommodation cases.
- Creates and maintains program documentation and metrics.
- Supports implementation of employee engagement initiatives.
- Assists with diversity and inclusion program activities.
- Partners with key stakeholders for survey and audit preparation. 25%
- General HR Support
- Provides advanced policy interpretation and guidance to employees and leaders.
- Creates employee documentation for standard situations.
- Supports onboarding and exit processes.
- Recommends and implements process improvements.
- Supports organizational change initiatives.
- Mentors junior team members. 20%
Qualifications
Bachelor's degree or equivalent experience HR or related field RequiredExperience
4+ years of progressive Human Resources experience with focus on employee relations. RequiredKnowledge, Skills and Abilities
KSAsStrong investigation and documentation skills.Strong customer service skillsSolid knowledge of employment law and HR best practices.Solid organization, prioritization, and time management skills.Excellent communication and interpersonal abilities.Demonstrated ability to maintain confidentiality.Basic analytical and problem-solving skills.Critical thinking skills.Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).Experience with HR Information Systems.Recruiter Details : Vishakha Singh
Sr IT Recruiter
E-mail : vishakha.singh@ustechsolutionsinc.com
Internal ID- 25-52077
About US Tech Solutions :
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.