Instructional Designer

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

The Instructional Designer designs and delivers learning programs that drive adoption of nCino's products across customers, partners, and employees. This role develops eLearning modules, videos, and training materials by collaborating with subject matter experts and cross-functional teams. Working under senior guidance, the position focuses on executing enablement projects while building expertise in banking technology and instructional design methodologies.

Responsibilities

Develop learning modules, certification content, instructional videos, and interactive materials using eLearning authoring tools and design platforms under guidance from senior team members

Work with subject matter experts to create engaging learning experiences that translate technical concepts into accessible content

Update and maintain existing learning content based on product releases, system changes, and business requirements

Support enablement initiatives for customers, partners, and employees across product-specific and operational system training

Follow established quality assurance protocols, instructional design standards, and project timelines for assigned deliverables

Contribute to the development of bite-sized, self-help enablement content libraries for diverse audiences

Assist with gathering learner feedback and usage data to support continuous improvement efforts

Support facilitation of enablement sessions, webinars, or workshops as needed

Execute content creation tasks within larger certification and enablement programs

Build foundational expertise in assigned nCino products, banking systems, and instructional design methodologies

Communicate project status and coordinate with stakeholders under direction of senior team members

Qualifications

Undergraduate degree in education, instructional design, business, or related field (or equivalent experience)

2+ years of instructional design, training, or related experience

Basic understanding of cloud-based software platforms

Proficiency with Microsoft Office suite and collaboration tools

Willingness to learn banking / lending concepts and technical platforms

Strong written and verbal communication skills with ability to present to diverse audiences

Proficiency with eLearning authoring tools and learning management systems

Understanding of instructional design principles and adult learning methodologies

Demonstrated ability to collaborate effectively with subject matter experts and cross-functional teams

Experience creating multimedia content including videos, graphics, and interactive materials

Ability to manage multiple projects and meet deadlines

Preferred

Experience with eLearning authoring tools and learning management systems (Elucidat, Canva, Descript, Adobe Express, Wistia or similar)

Experience facilitating virtual training sessions or webinars

Experience creating content for external audiences (customers or partners) in addition to internal training

Experience with AI tools for content development and workflow optimization

If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.

The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates / salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures / certifications, as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted.

The base salary range for this job is :

$58,700.00 - $93,900.00

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com.

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.

#J-18808-Ljbffr