IT Technical Operations Systems Specialist

Avispa TechnologyHillsboro, OR, US

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Job Description

IT Technical Operations Systems Specialist ROCGJP00037232

Hourly pay : $40-$50 / hr
Worksite : Leading biotechnology company (Hillsboro, OR 97124 - Onsite)
W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
40 hours / week, 12 Month Assignment, Possible extension

A leading biotechnology company is seeking an IT Technical Operations Systems Specialist. The successful candidate will provide technical support for the staff in the laboratory instruments.

and related peripherals.

IT Technical Operations Systems Specialist Responsibilities :

Provide lab systems support for technical operations and cell therapies.

Troubleshoot multiple computer platforms : Windows, Macintosh, Linux and Mobility devices.

Support multiple enterprise and department applications including : e-mail, calendar / scheduling, word processing, spreadsheet, presentation, working knowledge of Office Suites for PC, Internet browsers.

Support computers within the GMP areas, including shop floor and labs.

Provide support for basic network configurations : LAN, WAN, wireless, VPN.

Execute the delivery of services per Service Level Agreements to customers in support of a 24x7 mission-critical environment.

Implement systems and software in a way that balances security and functionality.

IT Technical Operations Systems Specialist Qualifications :

4 to 6 years experience providing onsite and / or remote technical support to end users in PC environments with emphasis on Windows OS and hardware.

BA S degree in Computer Science is desirable.

Experience supporting mission-critical production systems in an enterprise environment.

Experience in support of applications within FDA-regulated (GxP) and or regulated environments.

Basic knowledge of basic network concepts (e.g., TCP IP, Windows Networking, Ethernet).

Outstanding customer service and interpersonal skills.

Solutions are imaginative, thorough, practicable, and consistent with organization objectives. Skilled in root-cause analysis.

Familiar with system security administration processes and controls.

Very good knowledge about local manufacturing and automation systems in use

Solid knowledge on IT infrastructure and service deployment model within the company.

Must possess an in-depth knowledge of PC software and hardware for desktop, and laptop.

Strong analytical skills for effective troubleshooting and problem-solving.

Skilled at providing end-user support in a complex, 24x7 environment.

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Operation Specialist • Hillsboro, OR, US