Program Manager II

Are you passionate about creating opportunities for people to thrive

Catholic Charities is the place for you!

PROGRAM MANAGER II

Higher Ground - Minneapolis (Shelter)

The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.

Our programs for children families and adults serve more than 25000 people every year. As the need for our services grows Catholic Charities is working to adapt and respond with strategies that prevent poverty meet basic needs in times of crisis and create pathways to greater stability.

WHY YOUL L LOVE WORKING HERE : Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities youll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training mentorship and opportunities for professional growth.

WAGE RANGE : $62000-$68000 / annually

JOB SUMMARY : Catholic Charities is seeking a dynamic and self-motivated people leader who is compassionate trauma-informed and culturally aware to serve as a Program Manager II at our Higher Ground - Minneapolis shelter location.

The Program Manager II provides leadership and operational oversight for the Higher Ground Minneapolis Shelter ensuring services are delivered with dignity safety and a focus on housing outcomes. This position manages daily operations staffing and budgetary performance including the Pay-for-Stay program while fostering a compassionate accountable and mission-driven team culture.

The successful candidate combines strong business acumen with trauma-informed leadership viewing shelter as a pathway to housing and long-term stability. The Program Manager partners closely with internal teams community organizations and funders to achieve measurable outcomes that align with Catholic Charities mission and service standards.

This role requires flexibility to be present during business hours for meetings and coordination as well as evening or occasional weekend hours to provide on-site leadership when the shelter is open.

ESSENTIAL FUNCTIONS :

• Provide day-to-day and strategic leadership for shelter operations to ensure compliance quality and safety standards.
• Supervise develop and evaluate program staff; build a high-performing and collaborative team culture.
• Oversee program budgets billing and Pay-for-Stay revenues; ensure responsible stewardship of resources.
• Monitor data accuracy reporting and outcomes to meet funder and agency expectations.
• Lead program planning and improvement initiatives aligned with division and agency goals.
• Strengthen community partnerships and participate in coordinated response systems supporting guests housing stability.
• Uphold trauma-informed inclusive and equitable practices across all program areas.
• Represent Catholic Charities in external meetings and collaborative networks.
• Perform other related duties as assigned.

MINIMUM QUALIFICATIONS

JOB CLASSIFICATION : Full-Time; Regular; Salaried; Exempt

Catholic Charities is an equal opportunity employer.

Job Description Updated : 09 / 25 / 2024.

Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.

Required Experience :

Manager

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 62000 - 68000