Director of Member & Volunteer Engagement

Goodwin RecruitingCarmel, Indiana

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Job Summary

Join a nationally respected nonprofit as a Senior Leader in a newly created, high-impact role. As the Director of Member Education & Support , you’ll set the strategic vision for educational programming, oversee a passionate and growing team, and play a key role in shaping member experience, leadership development, and long-term organizational success.

This is an opportunity to be a key pillar of the leadership team , driving innovation in how members learn, lead, and engage—while mentoring future staff leaders and navigating a high-visibility, volunteer-driven environment.

Compensation & Benefits

Competitive base salary (commensurate with experience)
Health, dental, and vision insurance
Paid time off (PTO) and holidays
Flexible work schedule and potential for remote work
Professional development support
Opportunity for long-term growth and influence within a national nonprofit
Remote work schedule with 6 days in the office a quarter and as-needed travel for events.

Key Qualifications

Bachelor’s degree required; Master’s preferred (Education, Leadership, Organizational Development, or related)

5+ years of progressive leadership in educational programming, member services, or staff development

Proven success managing and mentoring a team—especially early-career professionals

Experience delivering engaging in-person and virtual training, conferences, or certification programs

Ability to operate under public scrutiny and collaborate across multiple stakeholder groups

Familiarity with LMS systems, online learning tools, and KPI-driven program management

Preferred Background & Skills

Experience in membership-based, volunteer-led organizations (e.g., fraternities, associations, nonprofits)

Ability to work collaboratively with boards, committees, and influential volunteers

Strong leadership presence and team-building mindset

Passion for shaping strategy and building systems that support long-term educational growth

Ready to lead with purpose and make a lasting impact? This is your opportunity to help shape the future of member education at one of the nation’s most respected organizations.

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Charles Frede

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Volunteer Engagement • Carmel, Indiana