STAFF SERVICES MANAGER I

Job Description and Duties

This is a re-post. If you previously applied, there is no need to re-apply as your application is on file and will be considered.

35% - Responsible for disseminating information and updates of current and new laws, rules, and regulations that govern efforts

of Rapid Response Management, Contract Administration, Contract Management, and Project Management efforts. Provides

consultation to staff in the development and implementation of new and existing standardized operating processes, procedures,

and trainings to ensure effective border response is provided.

20% - Project Management, Data and Reporting. Responsible for program documentation, doctrine, research, analysis, and

strategy; as well as implementation of training, technical assistance, monitoring and evaluation, and issue triage for mission

partners. Collaborating with staff to ensure timely status responses to executive leadership and stakeholders pertaining to

contracts administration and contract / project management, including, reports, budgets, expenditures, etc.

15% - Border Operations Management and Activities. Develop, propose, and implement multiple program policies, procedures,

and protocols. Provide feedback and oversight to staff by identifying, proposing, and implementing temporary and long-term

solutions to immediate and long-term issues deemed necessary for a specific site. Organize and oversee program improvement

identified by staff and other stakeholders that specifically focus on improving service to a diverse migrant population. Serve as

the subject matter and technical expert by providing guidance on border response sheltering activities, including updates on

staff workload arrangements and oversight of the development and implementation for the border migrant arrival sheltering

response and process. Consult with leadership to negotiate with local and state partners regarding planning and development,

issues and operations, including service and system gaps. Leads and directs policy and protocol development,

recommendations, implementation, and strategic planning that support meeting the border responses. Effectively communicate

with staff, state, federal, county, and non-profit agencies and stakeholders on highly sensitive topics or issues. Work closely

with staff responsible for speaking to public and private agencies, groups, and organizations.

15% -Travel required to conduct site visits, audits, attend in person meetings, trainings, in Sacramento, Los Angeles, Riverside,

Imperial and San Diego counties.

10% - Coordinates and attends regular training sessions and meetings as required. Support border response effort as needed

and / or as approved by SSM II.

5% - Other duties as assigned.

This is a 12-month limited term position and may be extended to a maximum of 24-months and / or may become permanent based on operational needs.

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Working Conditions

This position may be required to work evening and weekends, work at locations other than the official duty station.

This job advertisement has also been listed in the following counties :

Sacramento :

San Diego :

The incumbent will be headquartered in the county they applied and are eligible for. Candidate must be able to commute to the Sacramento headquarters / Headquartered County nearest their residence when needed.

The employee would report to CDSS headquarters (744 P Street) in Sacramento if / when required to attend mandated in-person meetings, trainings, etc. Expenses related to travel to the office for required events are the responsibility of the employee if employee resides outside of the two advertised counties. If telework / remote work ends, the position will have to report to CDSS headquarters in Sacramento / or the closest CDSS office nearest of incumbent’s residence.

This position may be eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Social Services policies. Please note, if this position is being advertised in multiple locations, the headquarter location will be designated based on the selected candidate's primary residence location, and / or the closest CDSS location.

Special Requirements

Please Note : A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application in order to be considered for this position.

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to : Social Security Number (SSN), birthday and / or age, photos, student / other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

A Statement of Qualifications (SOQ) containing no more than two (2) pages answering the below questions must accompany your application. Resumes and / or cover letters will not be accepted in lieu of a SOQ. Applications without a complete SOQ will not be considered.

Describe relevant experience working on sheltering and / or emergency response initiatives

Describe relevant experience working on immigrant issues and / or with immigrant populations

Describe your experience in developing or monitoring contracts and / or grants+

Describe relevant experience leading, implementing, tracking, and reporting staff, multi-partner projects or programs

This position is designated under the Conflict of Interest Code.

This position is subject to fingerprinting clearance by the Department of Justice.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment. California State Civil Service Employee Benefits Summary Benefit Description​ ​Additional Information ​ New Employee Benefits Orientation Page

Summary review of benefits available to you as a new State Civil Service employee. ​ State Civil Service Act

Review the benefits and protections provided to State Civil Service employees through the State Civil Service Act.

​ Salaries and Civil Service Pay Scales

Information regarding salary ranges for State Civil Service employees, as well as the Civil Service Pay Scales, the official salaries for all state jobs.

​ Represented Employee Bargaining Contracts

Review the specifics of represented state employee collective bargaining contracts.

​ Retirement

Learn more about the defined benefit plan that is offered to state employees through the California Public Employees' Retirement System (CalPERS) based on years of service, age and final compensation. CalPERS also offers disability retirement, partial service retirement, and death benefits for eligible employees.

401(k) and 457(b) Plans (Savings Plus)

Offers a voluntary benefit that allows you to contribute to both a 401(k) and a 457(b) plan to enhance your retirement benefit. This allows you to contribute, through payroll deduction, up to twice the amount available to the private sector and most public sector employees. You can contribute on both a pre-tax and an after-tax designated Roth basis that offers you the opportunity to take advantage of tax savings now and in the future.

​ California State Civil Service Employee Benefits Summary - Specific Benefits ​Specific Benefits ​Additional Information

Cash In Lieu of Health and / or Dental Benefits (Cash Option)

Allows you to receive cash in lieu of state-sponsored health and / or dental benefits insurance if you have other qualifying medical and / or dental coverage through a spouse, domestic partner, parent or other source.

​ ​ Common Carrier Travel and Accident Insurance – for Excluded Employees Only

Offers employer-paid accidental death and dismemberment insurance to managers, supervisors and other specified employees who travel on state business.

​ ​ Commute Program

Voluntary benefits that subsidize commuting expenses for eligible employees who commute to and from work using public transportation, vanpools, or bicycles.

​ Consolidated Benefits (CoBen)

Provides a benefit allowance, rather than specific contribution amounts for health, dental and vision benefits. You may receive additional taxable income each month, depending on the total cost of the benefit plans you choose.

​ ​Consolidated Omnibus Budget Reconciliation Act (COBRA)

Continuation of health, dental, and vision insurance coverage as well as medical reimbursement account for employees and eligible dependents who involuntarily lose coverage.

​ Death Benefits

Benefits available to legal survivors and / or designees of state employees; see "Planning Ahead" handbook.

​Planning Ahead Handbook | ​Dental Benefits

Offers you and your dependents preventive, basic and major dental care coverage through one of several dental plans.

​ Employee Assistance Program

Employer-paid program offers free professional and confidential short-term counseling and referral services to employees and their eligible dependents, as well as valuable information on a variety of topics including financial, legal, and wellness.

• (866) EAP-4SOC
• TDD

California State Civil Service Employee Benefits Summary Benefit Description​ ​Additional Information

Group Legal Services Insurance

Voluntary, employee-paid plan that provides comprehensive legal coverage designed to meet most common personal legal needs. Available to eligible employees and their eligible dependents.

​Group Long-Term Disability Insurance – For Excluded Employees Only

Voluntary, employee-paid plan that replaces a portion of the employee's income in the event the employee is unable to work for six months or longer due to a covered illness or injury.

Health Benefits

Offers you and your dependents a broad range of health insurance plans with the state paying a portion of the premium. CalPERS administers this coverage.

CalPERS Health and Wellness

Promotes a work environment that encourages healthy lifestyle choices, decreases the risk of illness and disease and enhances employee effectiveness and well-being.

​ Long-Term Care Program

Offers coverage through CalPERS for a chronic illness, frailty of old age, or a serious accident. Available to all California public employees, retirees, and their eligible family members.

​ ​Part-time, Seasonal, and Temporary Retirement Program

Offers a retirement savings program for part-time, seasonal and temporary employees who are not covered by CalPERS or Social Security.

​ ​ Reimbursement Accounts

Allows you to set pre-taxed money aside in a reimbursement account to pay for certain kinds of medical and dependent care expenses. You can increase your take home pay and decrease your taxable income.

​ ​ Third-Party Pre-Tax Parking Reimbursement Account Program

Allows you to deduct a specific pre-tax amount for work-related parking fees from your pay. Available to employees who drive a personal vehicle to work or to a location from which the employee commutes to work and pays for parking.

​ ​Vision Benefits

Employer-paid benefit that offers you and your dependents an annual eye examination and an allowance for frames and lenses. An enhanced vision plan is also available which provides higher allowances for certain materials and other benefits.