TRU Waco South - Hotel Manager

As a highly visible member of the property’s Leadership Team, the Hotel Manager functions as a right hand to the General Manager, while serving as a key liaison for hotel guests. The Hotel Manager will concurrently support the operation of the Front Office while providing oversight to other key departments, to include Housekeeping / Laundry, Maintenance / Grounds and Food & Beverage. They will serve as a role model for Aimbridge’s Mission, Vision and Values, and will work in a hands‐on capacity to maximize the overall efficiency and profitability of the hotel.  Working in close partnership with department heads, the Hotel Manager is accountable for directing and coordinating the resources, tasks, requirements, systems and processes related to the hotel’s day‐to‐day operations, and for creating an energized and positive work environment that results in the delivery of exceptional guest service.

Exempt managers must customarily and regular direct the work of at least 2 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.

QUALIFICATIONS :

• A minimum of 3 years’ previous hotel operations management experience in a full‐service environment, to include successful oversight of a large staff and focus on exceptional guest service.
• Previous experience with Hilton branded hotels is strongly desired.
• Bachelor’s degree and / or appropriate combination of education and work experience to support on‐the‐job effectiveness.
• Up‐to‐date certifications for safe food handling and responsible alcoholic beverage service.
• Previous experience in executing against operating budgets, with an established history of meeting or exceeding established financial objectives.
• Strong systems knowledge and technology skills, with high proficiency in all Microsoft Office programs.
• Demonstrated success in collaborating with diverse organizational functions to accomplish common goals.
• Exceptional service orientation, with keen ability to focus and deliver on guest needs.
• Reliable and responsible character, with exceptional follow up and attention to detail.
• Proactive approach, with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction.
• Ability to multi‐task and effectively manage numerous priorities within a fast‐paced environment.

RESPONSIBILITIES :

Access to back of house areas of the hotel and sensitive information

Demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank

Interact and occasionally have unsupervised contact with guests and / or colleagues

Access and control to sensitive areas in the hotel premises, including the Hotel Safe, Master Keys and / or guestrooms, Storage / Liquor Room, and secured file cabinets

Drive safely on behalf of the company for business reasons

Maintain a high level of trust and responsibility

Represent the company with certain level of reputation and good character as well as exercise sound judgement

PROPERTY INFORMATION :

Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. We’re just off I-35, steps from the Central Texas MarketPlace. The Baylor Scott and White Medical Center is within five minutes, and Baylor University and the Texas Ranger Hall of Fame and Museum are about a 10-minute drive away. Enjoy our free breakfast, fitness center, and 2800 sq. ft. game area with billiards. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!

Application deadline for Colorado positions :

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