Community Manager

Job Description

Job Description

Community Manager

We are looking for a dynamic and experienced Community Manager with a great attitude and exceptional customer service to manage a LIHTC apartment community in San Jose, California. This person will be responsible for various phases of the managing the properties, including overseeing compliance, certifications, the leasing and application process, rent collections, resident relations, accounts payable and maintaining exceptional customer service with prospects, existing residents. This person will have a great computer skills, organized and be a good communicator with attention to detail and able to work together as a team in a fast-paced environment.

The Community Manager assists to manage the building operations and property management team members ensuring the fiscal and operational success of the building. The Community Manager shall thoroughly understand the physical condition of the properties and shall have a high level of knowledge of all contracts, building rules, procedures, and operating policies affecting the buildings. With excellent customer service skills, the Community Manager will work with the team members and residents to support the property retention goals. Strong team work and accountability are key attributes of the successful Community Manager. Additional qualifications for the for the Community Manager include the following;

QUALIFICATIONS : Education :

High school diploma or equivalent required. College or supplemental courses preferred, but not required.

Experience :

At least 5 years of residential multi-family property management and at least 2 years as a Community Manager of 50 units ore more required on an affordable community with experience working on LIHTC apartment community.

Abilities :

• Must be Proficient in Microsoft Office Suite, including Excel, Word and Outlook
• Proficiency in technological systems that are used, phone system with multiple lines ringing and familiar with property management software and other online systems used for marketing, managing properties, leasing and residents.
• Experience using One Site / Real Page or similar program preferred.
• Strong knowledge and experience with affordable programs, regulatory requirements and processes preferred
• Must have good communication skills, including verbal and written
• Good problem solving and organization skills
• Detail Oriented and Organized with good time management skills
• Relate well to people from diverse backgrounds
• Articulate, patient, organized, customer and detail oriented, enthusiastic, team player and goal oriented
• Ability to drive to properties within the company portfolio as needed with reliable transportation and a valid CA driver’s license in good standings
• Stamina for fast paced working environment
• Self-starter, Ability to work independently and a part of a team

COMPENSATION :

Wages based on experience. This is a Full time position in person. Full time position includes generous health benefits, paid holidays and Paid Time off. Please submit your salary requirements in a cover letter with your resume.

Arrowhead Housing is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. This position is subject to a background check and drug screening prior to hire. Arrowhead Housing complies with all applicable federal, state, and local wage and hour laws. Salary is commensurate with experience and qualifications. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Arrowhead Housing is committed to providing a workplace free from discrimination and harassment.