Data Entry Clerk
Shifts Available : M-F 7am-4pm M-F 8am-5pm M-F 9am-6pm M-F 10am-7pm
Job Description : The purpose of the data entry clerk is to review and process program enrollment forms, outreach to collect missing information necessary to process the program enrollment form. In addition to their regular duties, the data entry clerk will be expected to assist with other ad-hoc projects and cross train within the patient services environment.
Major duties and responsibilities that are critical and necessary for this position and its overall objective :
- Accurately perform data entry of patient enrollment forms and other faxed or mailed documents (including prior authorization forms and other miscellaneous information) received by the program
- Perform outbound phone calls to healthcare providers or patients to retrieve missing information or clarify any information on the patient enrollment form submitted to the program
- Ability to multi-task and function in a high-volume, fast-paced environment
Requirements :
Education required : High school diplomaPrevious work experience in healthcare or customer serviceProfessional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skillsExperience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and "customer service" skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional "customer service" settingStrong ability to multi-task and strong time management skills Ability to function in a high-volume, fast-paced environmentDependable and strong work ethicAbility to accept and implement feedback and coachingData entry test score must be submitted.Internet speed test must be submitted + Candidates must have a HIPAA-compliant home workspace with a door that can remain closed at all times, ensuring confidentiality and protection of all sensitive information.About US Tech Solutions : US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.