Customer Care Representative
Plimpton & Hills CorporationHartford, CT, United Statesjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionPromptly and professionally answer showroom directed calls Communicate effectively by phone and / or email Schedule appointments Check status of orders Stock check Release and / or schedule deliveries Give accurate directions to any showroom Ask questions and respond appropriately to determine the customers needs Provide exceptional customer service on a daily basis Encourage customers to use our Waterware website Possess effective communication and people skills Ability to perform mathematical functions for pricing and or taking payments (credit cards) Transfer calls quickly and correctly to the right person Participate in all product training and customer service training when available Work on Saturdays Adhere to showroom dress code Other duties as required Two years customer service experience preferred Ability to communicate clearly and effectively; verbally and written High School diploma or GED required While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard Specific vision abilities required by this job include close vision requirements due to computer work
Position Overview
Now Hiring! Customer Care Representative
Location : Hartford, CT 06114 - Onsite
Salary : $18.00 - $22.00 / hr.
Job Summary : Reporting to the Showroom Manager, the Customer Care Representative is responsible with assisting with all aspects of customer service in the showroom via phone and / or email.
Benefits :
- Health, Dental and Vision insurance
- 401K plan with employer matching
- FSA / HSA
- Vacation + Sick Time
- Long Term Disability
- Life Insurance
What You'll Do :
What You'll Need :
Physical Requirements :
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Pay Range
USD $18.00 - USD $22.00 / Hr.
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Customer Care Representative • Hartford, CT, United States