Director of Information Technology

Job Description

Job Description

Description : About the Role :

The Director of Information Technology provides strategic leadership and oversight of IT operations and infrastructure for a mission-driven nonprofit organization. This role aligns technology strategy with organizational goals, manages budgets and vendor relationships, ensures system security and reliability, and leads IT staff. Serving as a trusted advisor to executive leadership, the Director offers insight on technology investments, risks, and emerging trends that advance the organization’s mission and long-term sustainability.

Success in this role requires adaptability, flexibility, and a collaborative approach—balancing strategic leadership with hands-on engagement to ensure technology solutions effectively support the organization’s evolving needs.

Requirements :

• IT Strategy & Leadership

Identify, develop, ensure, and execute an IT strategy that aligns with the organization's mission and goals as well as evolving business objectives and operational needs.

Oversee and ensure the reliability, security, and performance of the organization's IT infrastructure, including networks, cloud services, data storage, and telecommunications.

Oversee IT governance, security protocols, and compliance with industry standards.

Oversee IT support services to ensure timely and effective resolution of technical issues.

Evaluate, select, and manage vendor relationships for hardware, software, and IT services.

Supervise and mentor the IT Helpdesk Technician, ensuring high-quality IT support services.

Qualifications & Experience

ITIL (Information Technology Infrastructure Library) Certification