General Manager

Hospitality Manager

The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service, and maintaining a positive and productive work environment. This role requires strong leadership skills, a deep understanding of hospitality operations, and the ability to manage a team effectively.

Key Responsibilities :

• Supervise and manage the restaurant staff, ensuring high standards of service and customer satisfaction.
• Develop and implement operational procedures to ensure efficient and effective service delivery.
• Monitor and control food and beverage costs, ensuring profitability and cost-effectiveness.
• Maintain inventory and manage supply chain operations to ensure availability of necessary supplies.
• Ensure compliance with health and safety regulations, including food safety and hygiene standards.
• Handle customer complaints and resolve issues promptly to maintain high customer satisfaction.
• Collaborate with the management team to develop and implement marketing strategies to enhance the restaurant's reputation.
• Prepare and manage budgets, financial reports, and forecasts to ensure financial performance aligns with business goals.

Qualifications :