Field Service Engineer
The Field Service Engineer is responsible for providing on-site troubleshooting and repair of the equipment, customer support, and training on state-of-the-art products from stand-alone machines to highly flexible automated systems.
Technical Expertise
- Mechanical devices - such as conveyors, pulleys, gears, hydraulic or pneumatic valves, and actuators, etc.
- Electrical devices - such as contactor / relays, PLCs, Communication Systems, Servo Motors, and Controllers.
- PC communications - serial and parallel communication, Ethernet, static / dynamic addressing.
Education and / or Experience
A 2-year degree in mechanical or electrical technology / or equivalent work experience in the field. Military experience or practical work experience in a similar field will be considered.An excellent listener and can also be assertive, persistent, and persuasive.Strong interpersonal and written / verbal communication skills.Ability to thrive in a high-energy and fast-paced work environment.Adaptable and can think on your feet; when faced with new challenges or tough conversations, you face them head-on.Strong organizational skills and follow-through.Fluent in PC use as a development and communications tool. MS Office / Excel / Word skills required.Advanced knowledge in the following :Mechanical devices : conveyors, pulleys, gears, hydraulic or pneumatic valves, and actuators, etc.Electrical devices : Servo Motors, Controllers, relays, breakers, troubleshootingPC Communications : Serial and parallel communication, Ethernet, static / dynamic addressing.Other duties may be assigned.Travel
Frequent US and occasional international travel will be required, up to 75%, occasional weekend travel. You must possess or be able to obtain a valid passport. The individual must possess a valid driver's license, pass a motor vehicle record check and have the unrestricted ability to obtain rental vehicles.