Talent.com
Digital & Social Media Listening Manager
Digital & Social Media Listening ManagerRobert Half • Orlando, FL, US
Digital & Social Media Listening Manager

Digital & Social Media Listening Manager

Robert Half • Orlando, FL, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Manager, Digital & Social Media Listening

Location : Altamonte Springs, FL (Remote with occasional in-person meetings /

  • LOCAL CANDIDATES ONLY)

Salary : $90,000–$110,000

Do you love turning data into stories that drive strategy? We're looking for a Manager of Digital & Social Media Listening to lead the creation of an enterprise-wide listening program that shapes how we understand and respond to our audiences. This is a high-impact role where your insights will influence brand reputation, customer experience, and strategic decision-making across the organization.

What You'll Do

  • Build and launch a centralized Digital Listening Center (DLC) from the ground up.
  • Design and implement a comprehensive social and digital listening strategy.
  • Monitor conversations across social media, review sites, forums, and news to uncover trends and emerging issues.
  • Analyze sentiment, share of voice, and conversation volume to provide actionable insights.
  • Create dashboards and reports that inform leadership and guide enterprise decisions.
  • Benchmark brand reputation against competitors and industry standards.
  • Collaborate with cross-functional teams to integrate listening into business strategy.
  • Lead real-time monitoring and escalation during reputational risks or crises.
  • Mentor and develop team members while managing day-to-day operations.

    • What We're Looking For

  • Bachelor's degree in Marketing, Communications, Business, or related field.
  • 7+ years of experience in digital marketing, social media, or related fields.
  • 5+ years managing enterprise-level listening tools (Meltwater, Sprout, Press Ganey, etc.).
  • 3+ years of leadership experience.
  • Strong analytical skills and ability to translate complex data into clear recommendations.
  • Expertise in social platforms (Facebook, Instagram, LinkedIn, TikTok, Reddit, etc.) and reputation management best practices.
  • Comfortable with AI tools and emerging technologies.
  • Exceptional communication skills and confidence presenting to executives.
  • Ability to thrive in a fast-paced environment and manage multiple priorities.

    • Preferred Skills

  • Knowledge of crisis communication protocols.
  • Familiarity with healthcare regulations and customer experience considerations.

    • Perks & Benefits

  • Competitive salary and comprehensive benefits.
  • Remote flexibility with occasional in-person collaboration.
  • Opportunities for professional growth and leadership development.
  • Work on high-visibility projects that shape brand reputation and customer experience.

    • Ready to lead a cutting-edge listening program and make an impact? Apply today and help us transform data into decisions that matter!

    serp_jobs.job_alerts.create_a_job

    Social Media Manager • Orlando, FL, US

    Job_description.internal_linking.related_jobs
    Senior Vice President, Talent & Culture, Corporate Functions & Initiatives

    Senior Vice President, Talent & Culture, Corporate Functions & Initiatives

    Confidential • Orlando, FL, US
    serp_jobs.job_card.full_time
    Senior Vice President, Talent & Culture, Corporate Functions & Initiatives.Top-tier media, entertainment, & broadcasting company. Subsidiary of a Public Company.Entertainment & Recre...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Associate Director, Digital Philanthropy

    Associate Director, Digital Philanthropy

    University of Central Florida • Orlando, FL, United States
    serp_jobs.job_card.full_time
    Join our dynamic and growing Advancement & Partnerships team as we work together to power partnerships and transform lives through philanthropy. Together, we can unleash the potential of people and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Digital Travel Consultant

    Digital Travel Consultant

    Kim Luxe Travel • Orlando, Florida, USA
    serp_jobs.job_card.full_time
    Kim Luxe Travel is a bespoke travel design consultancy committed to delivering exceptional value and.We specialize in maximizing our clients travel investment by leveraging digital tools and indust...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Digital & Social Listening Manager (Orlando)

    Digital & Social Listening Manager (Orlando)

    Robert Half • Orlando, FL, US
    serp_jobs.job_card.part_time
    The Manager of the Digital Listening Center (DLC) will lead the development and execution of an enterprise-wide digital and social media listening strategy. This role is responsible for transforming...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Remote Digital Marketing Analysts - AI Trainer ($100-$150 per hour)

    Remote Digital Marketing Analysts - AI Trainer ($100-$150 per hour)

    Mercor • Sanford, Florida, US
    serp_jobs.filters.remote
    serp_jobs.job_card.temporary
    Role Overview • • Mercor is seeking experienced digital marketing analytics professionals to support a performance optimization project with a top-tier analytics consultancy.This engagement focuses o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Instructor or Lecturer, Advertising and Public Relations - NSCM

    Instructor or Lecturer, Advertising and Public Relations - NSCM

    University of Central Florida • Orlando, FL, United States
    serp_jobs.job_card.permanent
    The Nicholson School of Communication and Media (NSCM) in the College of Sciences at the University of Central Florida (UCF) invites applications for an instructor or lecturer position in Advertisi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Summer 2026 Internship- Remote Influencer Assistant

    Summer 2026 Internship- Remote Influencer Assistant

    Hurricane Junior Golf Tour • Orlando, Florida, USA
    serp_jobs.filters.remote
    serp_jobs.job_card.internship
    Get up close and personal with the sport you love.Assist in organizing and executing top-tier junior golf events that draw talented young golfers from across the nation. Rub shoulders with seasoned ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Digital & Social Listening Manager

    Digital & Social Listening Manager

    Robert Half • Orlando, FL, US
    serp_jobs.job_card.full_time
    The Manager of the Digital Listening Center (DLC) will lead the development and execution of an enterprise-wide digital and social media listening strategy. This role is responsible for transforming...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Social Media & Influencer Marketing-Hybrid

    Social Media & Influencer Marketing-Hybrid

    estaffing Inc • Sanford, Florida, USA
    serp_jobs.job_card.full_time +1
    Social Media & Influencer Marketing.Bachelor s degree in Marketing Digital Communications or Advertising from an accredited college. Experience with major social media platforms including Instagra...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Digital Marketing Intern

    Digital Marketing Intern

    Quest National Services • Orlando, Florida, USA
    serp_jobs.job_card.full_time +1
    Internship requires a minimum of 16 hours weekly commitment as a minimum.Seeking a Part-Time Digital Marketing Intern to assist with marketing projects across various channels.Experience will be ga...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Digital Marketing Specialist

    Digital Marketing Specialist

    Empire Management Group • Maitland, Florida, USA
    serp_jobs.job_card.full_time
    We are looking for a creative and tech-savvy Digital Marketing Specialist to join our team and support a variety of digital marketing initiatives and event media coverage across multiple brands.Thi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Client Success Manager (Influencer Marketing) - A170

    Client Success Manager (Influencer Marketing) - A170

    Pearl • Orlando, FL, US
    serp_jobs.job_card.full_time
    Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies l...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_less • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Community Association Manager

    Community Association Manager

    Teksky • Orlando, Florida, USA
    serp_jobs.job_card.full_time
    Strong working knowledge of customer service principles and practices.Experience with site inspections and conducting meetings is preferred. Ability to read analyze and interpret technical procedure...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Vice President of Marketing Strategy

    Vice President of Marketing Strategy

    Confidential • Orlando, FL, US
    serp_jobs.job_card.full_time
    Vice President of Marketing Strategy.Internationally acclaimed architecture firm.Consulting & Professional Services.The Company is seeking a Vice President of Marketing Strategy to lead and men...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Sr. Manager, DDM – Digital Product Marketing

    Sr. Manager, DDM – Digital Product Marketing

    Universal Orlando • Orlando, Florida, USA
    serp_jobs.job_card.full_time
    The Digital Product Marketing function within the Direct Digital Marketing (DDM) team is responsible for marketing strategies that drive awareness adoption and engagement of new digital products de...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Head of Digital Marketing

    Head of Digital Marketing

    Confidential • Orlando, FL, US
    serp_jobs.job_card.full_time
    Top-tier organization in the consumer services industry.The Company is seeking a Head of Digital Marketing to spearhead the development and execution of comprehensive digital marketing strategies.T...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Digital Marketing & Education Specialist

    Digital Marketing & Education Specialist

    Empire Management Group • Maitland, Florida, USA
    serp_jobs.job_card.full_time
    We are seeking a creative tech-savvy Digital Marketing & Education Specialist to support digital marketing initiatives event media coverage and employee training for multiple brands.This role b...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Community Engagement Manager

    Community Engagement Manager

    Hawkers Asian Street Food • Orlando, Florida, USA
    serp_jobs.job_card.full_time
    Here at Hawkers we dont just serve food we serve adventure.Our brand is built on the late-night street markets of Asia crafted with the same heat hustle and heart that inspired our founders to ope...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted