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Cat Shelter Program Manager (Boston)
Cat Shelter Program Manager (Boston)Ellen M. Gifford Cat Shelter • Boston, MA, United States
Cat Shelter Program Manager (Boston)

Cat Shelter Program Manager (Boston)

Ellen M. Gifford Cat Shelter • Boston, MA, United States
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Are you interested in a full-time program manager opportunity that will impact the lives of homeless cats?

Gifford Cat Shelter - the first free-roam, no-kill shelter in the country - seeks a Shelter Program Manager to help oversee a variety of shelter programs, including volunteer orientation and coordination, adoptions, intakes, foster program coordination, and more. Working closely with the Shelter Director, this critical role is focused on operational and organizational excellence. All staff are expected to thrive on giving animals within their care the best possible care shelter resources permit, who will show compassion and understanding to every animal and person who comes their way, and who will perform tasks in an effective and efficient manner.

Major Responsibilities

  • Along with assisting in day-to-day shelter operations, Program Managers work closely with the shelter director to learn responsibilities for one or more specific programs of interest / ability, eventually partnering in leadership of said program(s).
  • Programs cover work areas such as adoptions, volunteer coordination, foster coordination, medical care and behavioral support, facilities maintenance, events, social media, marketing, fundraising, technology, intake coordination, and inventory management!; People with experience in these or similar activities are encouraged to apply!
  • Perform cat care duties such as preparing food, feeding and providing water, cleaning and disinfecting cat areas, washing litter boxes, tools, and dishes, sweeping and mopping floors, and washing debris from walls, beds, and any other areas.
  • Monitor healthy, sick, quarantined, and injured cats for unusual physical and behavioral conditions. Communicate concerns to the shelter manager and act upon feedback.
  • Medicate or assist in the medication of cats, as directed by the shelter's veterinarian or shelter manager.
  • Interface politely with people visiting the shelter.
  • Responsible for screening adoption applicants, matching cats to potential owners, and introducing cats to the public, while providing information regarding pet-owner responsibilities, spaying, neutering, vaccinations, and adoptions, and collecting donations and adoption fees.
  • Receive cats to be admitted for shelter care and properly identify and release animals to their owners, as directed by the shelter manager.
  • Complete various records and forms such as medical sheets, logs of controlled medication dispensed, task lists.
  • Restock supplies through the building, noting low inventory to management.
  • Work alongside and guide volunteer activities, providing tips and knowledge, as necessary.

Preferred Qualifications

  • Must have a passion for cats!
  • Prior experience working with healthy and sick animals (especially cats) is not required, but would be beneficial.
  • Experience with program management, project management, or similar professional experience.
  • Highly organized and detail-oriented with a take-charge attitude.
  • Gifford Cat Shelter is staffed 365 days a year; ability to work some mornings, evenings, weekends, and holidays preferred.
  • Must be able to lift, move, or carry cats or objects weighing up to 40 lbs.
  • Ability to use strong chemicals for disinfecting items and spaces throughout the shelter.
  • Strong customer service / client-facing skills.
  • The mission of Gifford Cat Shelter is to provide a haven for stray, abused, and unwanted cats until they are matched with their permanent loving homes. At Gifford, cats are free to roam and play. They nap in sunny windows, get plenty of exercise, and enjoy tons of love and attention while they wait for their forever homes. A no-kill shelter, Gifford believes that all cats should have a chance to live their lives free of pain and fear. No matter their story, every Gifford cat has a future to look forward to. And until they find their new homes, they'll spend their days in bright, open environments, getting all the love they need!

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    Program Manager • Boston, MA, United States

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