Front Desk Associate

Front Desk Associate

Purple Lotus Patient Center is currently seeking passionate, hard-working, professional, and knowledgeable cannabis connoisseurs to perform in a fast-paced and high-energy environment. The Front Desk Associate position will be expected to welcome our customers and utilize the POS for the creation / updating customer profiles.

The ideal candidate will be personable, high energy, reliable, responsible, and possess general knowledge of cannabis.

Includes paid training!

Responsibilities and Duties :

• Provide Excellent Customer Service
• Use of POS system
• Accurate data entry
• New / returning customer registration and documentation
• Clean and general upkeep of the Retail Facility
• Knowledge of relevant laws, company policy, and procedures
• Stay current with product knowledge & brands
• Verification of proper paperwork, documentation and ID for members
• Accurate use and maintenance of the Point Of Sale (POS) system; Accurate and timely data entry of member profiles in the POS system
• Security measures and safety compliance
• Maintenance of an organized and clean store
• Maintenance of open communication with the management team and other coworkers
• Reporting of employee issues or member situations
• Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including : daily activities, maintenance, and member information for any reported issues and / or complaints.

Qualifications :

Must be over the age 21+

Customer service experience

Ability to learn and adapt to different environments

Weekends Required

Reliable Transportation

Must be available nights, weekends, and Holidays.

Job Type : Part Time / Full Time

Pay : $19-$21 per hour

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

EAP

Life Insurance

Supplemental Pay :

Tips

Experience :

Customer service : 2 years (Preferred)

Education :

High School

Work Location :

San Jose

Multiple Locations

Work Remotely :

No