Family Support Specialist

Job Type

Full-time

Description

Washington, DC | Hybrid | $25.96 - $26.92 per hour| Washington Post Top Workplace (8x Winner)

Community of Hope is seeking a Family Support Specialist to provide direct support and education to families through home visits, resource coordination, and advocacy. In this role, you will help build skills, connect with community resources, and create safe, nurturing environments for the entire family. This position is located at our Conway Health and Resource Center located in SW, Washington, DC.

Our Approach and Values : We celebrate people's strengths and acknowledge the impact of trauma on people's lives. We embrace diversity, welcome all voices, and treat everyone with respect and compassion. We lead and advocate for changes to make systems more equitable. We strive for excellence and value integrity in all that we do.

What You'll Do

• Maintain a caseload of 15-25 families enrolled in the Healthy Families Home Visiting program.
• Review initial assessment and intake utilizing the Parent Survey within 24 hours of receipt and makes contact with potential participants within 48 hours.
• Develop HFA Service Plans to address risks identified in the Parent Survey within one month of the participating family's enrollment in home visiting, which are updated at least monthly in collaboration with the HFA Program Manager.
• Document CHEERS observations (Cues, Holding, Expression, Empathy, Rhythm / Reciprocity, and Smiles) following each visit where the target child or children are present.
• Coordinate medical care for caregiver in the prenatal and post-partum period, identifies barriers to care and problem solves to address them. Obtains immunization and well-child visit information for all children on caseload. Ensures that both caregiver(s) and enrolled children have a primary medical care provider and medical insurance.
• Meet with families on caseload primarily in the home environment to provide information from evidence-based curriculum on basic baby / toddler care, social and emotional development of the child, understanding cues, physical and brain development of the child, as well as play and stimulation. Frequency of visits are based on HFA standards.
• Network with COH and other community resources for housing, employment, substance abuse treatment, mental health treatment, training, child and family services, etc., and makes referrals as appropriate. Progress on referrals provided, releases of information, and follow-ups, should be documented in the records database.
• Offer parents referral to Strong Start or Early Stages following ASQ screenings below the identified cut off. Makes referrals to appropriate resources following depression and domestic violence screens that indicate risk.

Requirements

Must-Haves

Nice-to-Haves

Why You'll Love Working Here! At COH, we prioritize the following well-being and work-life balance-centered benefits :

About Us

Community of Hope is a mission-driven, innovative, rapidly growing nonprofit, and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DC's largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center, our WIC nutrition centers, and our various partnerships, we have reached hundreds and believe that everyone in DC deserves to be healthy, housed, and hopeful. With the help of our amazing staff, we have successfully provided :

Ready to bring hope and health to our DC community? Apply today! To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email : hr@cohdc.org Phone : 202-407-7747. Community of Hope is an equal opportunity employer.

Salary Description

$25.96 - $26.92