Business Systems Analyst I

WHO WE ARE

We are the Metropolitan Council the regional government for the seven-county Twin Cities metropolitan area. We plan 30years ahead for the future of the metropolitan area and provide regional transportation wastewater and housing services.

More information about us on our website.

The candidates permanent residence must be in Minnesota or Wisconsin.

We are committed to supporting a diverse workforce that reflects the communities we serve.

Metro Transit is one of the countrys largest transit systems employs more than 3000 people and providesridership throughan integrated network of buses lightrailand commuter trains as well as resources for those who carpoolvanpool walk or bike in the Twin Cities.

How your work would contribute to our organization and the Twin Cities region :

The Business Systems Analyst (BSA) works within the Transit Control Center (TCC) Technology Systems department which is a subunit of Transportation Operations within Metro Transit. The BSA will be responsible for supporting the administration maintenance and execution of Computer-Aided Dispatch / Automatic Vehicle Location (CAD / AVL) systems Intelligent Transportation Systems (ITS) Advanced Transportation Management Systems (ATMS). The position will also perform data reporting and analysis and support other systems used by the department to support the delivery of high-quality public transportation within the Twin Cities region.

What you would do in this job

Key Responsibilities Include (but are not limited to) :

Administration & Support

Support the administration maintenance and execution of Computer-Aided Dispatch / Automatic Vehicle Location (CAD / AVL) systems Intelligent Transportation Systems (ITS) Advanced Transportation Management Systems (ATMS) and other systems used by the department.

Provide first responder for systems troubleshooting and service inquiries.

Provide rotational after-hour support.

Analysis and Data Quality Support

Perform recurring periodic and ad-hoc statistical analysis root cause analysis report development and data mining transformation warehousing deployment presentation and interpretation

Perform Geospatial analysis and data quality support for Intelligent Transport Systems (ITS).

and Process Improvement

Perform identification and development of solutions (e.g. available / supported in the enterprise custom or commercial-off-the-shelf) to address any process workflow or data integration gaps (including interdepartmental and enterprise-wide)

Perform business process (re)design and documentation; business and use case development.

and Interface management

Manage the weekly schedule data merge process including system setup interface execution validation and troubleshooting.

with IT and Vendors

Collaborate with Information Service (IS) personnel and vendors in database server administration and issue resolutions.

duties

Perform other related duties

What education and experience are required for this job (minimum qualifications)

Bachelors degree or higher in Management Information Systems Business Administration Information Technology Computer Science Geographic Information Science or related field

Equivalencies :

Associates degree in management information systems Business Administration Information Technology Computer Science Geographic Information Science or related field AND two (2) years of experience in system administration management analysis or related analytical field.

High School Diploma or GED; AND four (4) years of experience system administration management analysis related analytical field.

Additional information

Knowledge of administrati ng / managing a systems / application .

K nowledge of data integration interface management and software lifecycle processes

Knowledge of relatio n al database systems and SQL

Knowledge of CAD / AVL systems

Knowledge of workflow analysis and simplification techniques.

Knowledge of Mic rosoft Power Platform (Power Apps Power Autom ate and Power BI)

Knowledge of project management standard processes

Knowledge of public transit or transportation operations

Ability to train staff on departmental business systems and processes

Ability to collaborate as the technical liaison to all departmental staff and with other departments personnel and enterprise support groups

Ability to be the first line of support and remediation within department for technology inquiries from staff and errors generated by departmental and enterprise systems and technology

Requires the skill to provide basic client services to the public and other agencies within the organization.

Requires tact courtesy and cooperation in dealings with others where the primary purpose is the exchange of information.

Promotes an equitable positive and respectful work environment that values cultural and diversity among all employees

Supplemental Information

Union / Grade : Non-Represented / Grade F

FLSA Status : Non-Exempt

Safety Sensitive : No

What your work environment will be : Most of the work time is performed in a standard office setting. Travel to various locations in the seven county metropolitan areas will be required with occasional out-of-state travel.

What steps the recruitment process involves :

• We review your minimum qualifications.
• We request your Work Record Evaluation (ATU employees only).
• We rate your education and experience.
• We conduct a structured panel interview.
• We conduct a selection interview.

Once you have successfully completed the steps above then :

If you are new to the Metropolitan Council you must pass a drug test (safety sensitive positions only) and a background check which verifies education employment and criminal history. A driving record check and / or physical may be conducted if applicable to the job. If you have a criminal conviction you do not automatically fail. The Metropolitan Council considers felony gross misdemeanor and misdemeanor convictions on a case-by-case basis based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job youre applying for is safety sensitive is a supervisory or management job is in the Finance Information Services Audit or Human Resources departments or has access to financial records files / databases cash vouchers or transit fare cards. A driving record check and / or physical may be conducted if applicable to the position.

IMPORTANT : If you make a false statement or withhold information you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity Affirmative Action and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color members of the LGBTQ community individuals with disabilities women and veterans to apply. If you have a disability that requires an accommodation during the selection process please email .

Required Experience :

Key Skills

Administration And Accounting,Law Enforcement,AECOM,Apache,ABB,Corporate Development

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 74131 - 120307