Repair Coordinator (Support Services)

JOB TITLE :   Repair Coordinator (Support Services)

DEPARTMENT : Materials

REPORTS TO : Materials Manager

LOCATION : Ypsilanti, MI - YIP

POSITION DESCRIPTION :

• Create and track the movement of unserviceable units via repair orders.
• Follow-up with repair vendors on open orders to ensure timely return to protect stocking levels.
• Work closely with Maintenance to assist fulfilling needs of line aircraft and aircraft in for service checks.
• Evaluate cost of repairs with market value to assist with decision making on approvals.
• Collect, approve, and file vendor repair quotes
• Find source for piece parts used in high value repairs to assist in decreasing repair costs.
• Communicate effectively with repair vendors on failures of repaired parts deemed within warranty limits.
• Coordinate all Denied Warranty as well as No Fault Found (NFF) claims by vendors with the Tech Services department in order to verify if vendor findings are legitimate. Once Tech Services researches & concludes if findings are conclusive and / or if any additional work is to be requested on a specified item, liaison with specified vendor(s) stipulating explicit work Tech Services requests for unit in question.
• Investigate & solve invoice discrepancies.
• Perform other duties as directed by the Repairs Supervisor.

EDUCATION and / or EXPERIENCE :

High school graduate; some college and / or technical school desirable.

Aviation experience preferred w / background in navigating and using Inventory Management databases. Microsoft Office experience is required, including Excel, Outlook and Word. Proficient communication skills are a must.

LANGUAGE SKILLS

Ability to read, write and understand spoken and written English. Ability to create / write routine reports and correspondence.

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and / or ability required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

This position requires the ability to occasionally lift up to 20 pounds.

WORK ENVIRONMENT :

Employee will perform duties in a(n) office setting. This role routinely uses standard office equipment such as computers, phones and photocopiers.