Account Manager

Summary

As a LiftOne Account Manager, you will be combining technical knowledge with sales skill to profitably grow revenue for the company and maximize market share. This position requires someone that has a strong technical acumen, is assertive, personable, and solutions-oriented. In this position, you will identify new sales opportunities and manage a book of assigned business, develop sales proposals, estimates, specifications, and presentations. You will prepare strategic plans to increase revenue and position LiftOne as the premier partner for material handling equipment, service programs, preventive maintenance contracts, parts, additional repair programs, rental power programs and rental services. The ability to work with people and teams is essential.

Essential Functions

• Strategically identify opportunities to grow sales profitably with new and existing customers within an assigned territory. Develop and execute account plans for existing and potential target accounts.
• Pursues the critical success factors for the application, distribution, and satisfaction of customer needs for material handling equipment and service programs
• Partner with the customer to understand their business and serve as a trusted advisor who understands their needs.
• Develop and deliver product demonstrations and sales presentations that explain why a customer should consider a change, why it makes sense now and then why you and CTE are in the unique position to deliver the solutions that will benefit the customer.
• Think critically and suggest improvements that lead to risk mitigation, cost savings, profitable revenue growth or other customer goal achievement.
• Understand and report on significant market trends and competitive intelligence.
• Provide clear and accurate responses for RFPs and contribute technical solutions directly to proposals.
• Identify customer business opportunities by analyzing cost-benefit ratios of equipment in customer environment; engineering or proposing changes in equipment, processes, or services.
• Develop and calculate finance solutions for varied customer needs or demands.
• Build a strong understanding of customers’ business issues ie : inventory, asset management, ROI, financial statement analysis.
• Maintain and document customer interactions within a CRM and quoting system from first meeting to deal closure and follow-up activities.
• Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and / or Experience

Computer Skills

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and / or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.