DevOps Support Engineer

A company is looking for a DevOps Support Engineer. Key Responsibilities Manage case queues in accordance with customer agreements Resolve technical problems and advocate for customer needs Develop and maintain technical expertise and contribute to knowledge base articles Required Qualifications 1-5 years of experience in Salesforce 1-5 years of experience in Customer Support or DevOps Knowledge of SaaS environments and integrated technologies Familiarity with development technologies and tools (XML, APIs, CLI, SQL) Experience with Git repositories and understanding of branching strategy