Enterprise Project Manager Office Director

The Enterprise Project Management Office Director is responsible for providing both leadership and oversight of the Bank's Enterprise Project Management Office (EPMO) and its staff to drive the successful execution of critical business initiatives. This individual will be responsible for ensuring operational excellence in, and adherence to Project Management (PM) practices, governance standards, processes and metrics, and incorporating effective change and risk management controls. This role is also responsible for ensuring projects and programs are defined, tracked, and communicated in a consistent and effective manner and in alignment with organizational strategy.

Education and Experience Requirements :

Bachelor's degree in project management, Business, Information Technology, or related field required. Will consider commensurate experience.

Minimum 10 years' experience in an IT or banking role demonstrating progressing responsibility with at least 5 years of direct experience managing a PMO responsible for large scale projects involving multiple departments required.

Certificate, Licenses and Registration Requirements :

Advanced certifications such as PMP, PgMP, or PfMP, or other recognized credentials highly preferred.

CCMP certification highly preferred (Prosci certification a plus)

Knowledge, Skill, and Ability Requirements :

Advanced knowledge of Project Management tools, including the implementation and use of Project Portfolio Management (PPM) software. Familiarity and experience with the Planview platform and / or Jira preferred.

Advanced knowledge of Project Management techniques, including both Agile and Waterfall methodologies.

Strong knowledge of change management methodologies. Prosci certification or experience preferred

Strong understanding of financial regulations, compliance requirements, and risk management frameworks relevant to the financial services sector.

Demonstrated leadership ability with experience in managing cross-functional teams, influencing senior executives, and meeting deadlines.

Strong organizational and analytical skills.

Excellent verbal and written communication skills, including demonstrated experience presenting to executive management.

Strong and effective interpersonal and negotiation skills

Essential Functions :

Lead and manage the EPMO by sustaining a team culture of communication, collaboration, and problem-solving.

Ensure project management team accountability to Bank and EPMO process standards.

Provide oversight on project status related to Scope, Schedule, and Budget to Bank management and relevant oversight committees.

Manage the Bank's project portfolio and adapt as needed to changing business priorities.

Manage both project risk and portfolio risk to stay within the Bank's overall risk appetite.

Develop and manage departmental strategy, including the introduction of new project management strategies.

Distribute relevant information and maintain communication with all project stakeholders and Bank management.

Monitor effectiveness of project management and change management processes and methodologies; implement improvements as necessary.

Act as a liaison with senior leadership and business unit leaders to communicate project status, resolve issues, and secure necessary resources.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Supervisory Responsibilities :

Forecasting financial needs of the EPMO to propose, monitor, and manage operating budgets for the department.

Overseeing operations of departmental staff to ensure that employee performance meets organizational goals and standards.

Act as the primary liaison between the EPMO and executive management.

Achieve results by motivating and stimulating team members; promotes commitment to common goals by communicating team vision and mission.

Work with employees to identify development opportunities and create career development plans.

Coach and mentor employees on their strengths and areas for improvement, providing constructive feedback.

When needed, select talented individuals from inside and outside of the Bank, hiring individuals whose capabilities match the needs of the organization in a timely and prudent manner.