NAPA Counter Service Associate
We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Service associate, you don't have to be able to tear a motor down and rebuild it (however, if you can, that's awesome), however it is preferred to have a background and knowledge of automotive parts. A NAPA Counter Service associate is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work day or night or you just want to get your foot in the door with us to explore other careers at some point We welcome you!
What You Will Be Doing
- Provide and source parts for specialized equipment for our fleet customers
- Use your parts knowledge to assist other NAPA team members and answer questions for customers
- Provide outstanding customer service and interact with management and technicians
- Bring customer focus and high energy to our fast-paced environment
- Ask appropriate questions to ensure correct parts are researched and sourced
- Inform customers on parts availability
This Is The Right Opportunity For You If You :
Genuinely enjoy helping our fleet customers with their parts and service needsHave gained your parts experience by working in the automotive industry or have gained experience tinkering with / repairing cars & trucksWant to gain or grow your parts experience by working on a team with other NAPA parts professionalsWant to join a team where you can learn and grow your career the opportunities are endless!What You'll Need :
Valid Driver's LicensePrevious experience in a parts store or automotive industry or at least a willingness to learn all things auto partsHigh School Diploma or GED. Technical or Trade school courses or degreeExcellent verbal and written communication skillsGreat listening skills and empathy for customerAbility to work on or around an airport environment in a shop environmentAnd If You Have This, Even Better (Not A Deal Breaker If You Don't) :
Background and / or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealershipExperience in airport ground support equipmentKnowledge of cataloging, sourcing, AND / OR inventory management systems, a plusEntirely customer-centric (external / internal)ASE CertificationsWhat's In It For You :
Competitive PayBenefits include : Medical, Dental, Vision, 401K w / match, paid holidays and vacation, NAPA discount, tuition reimbursement and more!A Culture of promotion from within, using your creativity, finding solutions / fixes, and where no 2 days or career paths are the same!Great training, and ongoing development with support from multiple leaders / your teamThis position offers an hourly pay rate of $21.50. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.
This position is located in Aurora, IL, USA and is full time.